2.3.9.157 - Zigbee plugs are found but do not function

If you're experiencing issues pairing Zigbee 3.0 devices with your Hubitat C-8 hub, the following steps in this 'Double Luck voodoo' may help resolve the problem:

  1. Position the Device Close to the Hub: Place the Zigbee 3.0 device in close proximity to your C-8 hub to ensure a strong signal during the pairing process.
  2. Rebuild the Zigbee Network:
  • Navigate to Settings > Zigbee Details on your Hubitat interface.
  • Click the Rebuild Network button.
  • Wait for the process to complete; the button will become clickable again once finished.
  • Click the Rebuild Network button a second time and allow the process to complete.
  1. Initiate Pairing Mode:
  • Go to Devices > Add Device > Zigbee.
  • Select the option to Pair while trying to avoid Zigbee 3.0 repeaters and confirm your choice.
  1. Activate Pairing on the Device: Follow the manufacturer's instructions to put your Zigbee device into pairing mode, typically by pressing and holding the pairing button for 4-5 seconds.

Please follow these steps precisely, without skipping or altering the sequence, to enhance the likelihood of a successful pairing.

This method has been effective for other users facing similar issues. For more details, refer to the discussion on the Hubitat community forum or to the links below.

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