Hi Matt,
Your dimmer will not work with HE inbuilt generic Zigbee dimmer drivers. It uses Tuya specific Zigbee commands, so the first thing to do is to install this driver :
This is the second problem that you need to overcome. Currently ( HE platform version 2.3.9.x), you can use this workaround to pair the Zigbee 3.0 device successfully with the C-8 hub - Double Luck voodoo .
Are you keeping the leaflet that came with the device? There should be some instructions on how to put the dimmer into pairing mode. It may be pushing one of the buttons 5 times on/off and holding it down on the 6-th press, or something similar... The reset procedures are specific for each different device.
Install the right driver first, then try pairing again.