[Wiki] webCoRE Documentation Digest

⚙️ Custom Apps and Drivers webCore
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Problem solving:

There are four classes of issues commonly seen:

  • HE firmware is not up to date

    • do keep your HE firmware up to date

  • webCoRE is not installed properly, or not up to date

    • ways to resolve:

      • politely reboot your HE hub (HE console -> Settings -> "Reboot")

        • Let the hub settle after the reboot (3 mins or so)
        • then try again.

      • common resolution: (If using built-in, above suggestion should cover this)

        • Ensure webcore files are up to date:

          • if using the built-in webCoRE, updating your hub above has the latest webCoRE

          • if you have a user installed webCoRE:

            • you can use HPM 'repair' on webCoRE
            • or you can manually install / update the webCoRE source files (see install link in note above)

      • Less Common / not very common

        • you may have a db corruption on your HE hub

          • take a backup of your HE hub and store it on your computer
          • search for 'soft reset' in the HE forum can help
          • otherwise you may need to work with HE support if you still have db problems

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