I updated to the latest Hubitat firmware and installed the built-in Webcore. Long time Webcore HPM user. I setup all my devices in the new Webcore and everything seemed to be OK. However, when trying to use a backup code from HPM Webcore it always fails with something like "An error occurred while …

If you have both instances showing you can do a Create from Piston from one instance to the other.

How is your hub configured to receive an IP? With a static IP? Or via a DHCP reservation? My shot-in-the-dark guess is that it is unable to resolve the name of the server your pistons are backed up to. If it is configured with a static IP, make sure you configure the DNS to be "1.1.1.1, 8.8.8.8", i…

It's static IP, and name resolution works fine. I can do name pings in the Hubitat network interface and it works fine. Plus I have Ecobee, life360, and Openweather that constantly access cloud services and they work fine. Reviewed my firewall logs and see lots of comms to those services from my hub…

I also see the hub doing a DNS lookup on api-us-f.webcore.co a few times this afternoon in my DNS logs, and the DNS query was successful.

I would suggest you backup the pistons you want to a local file, and then restore from the local file to your new instance. I expect you are running into: [image] webCoRE built-in on Hubitat - Do I need to transition and how? webCore As many have heard announcement , Hubi…

Is there a known issue re: backing up paused Pistons? I'm able to backup my non-paused Pistons just fine, but whenever I attempt to do so with a paused Piston, I receive this error message and cannot proceed: [webcore_backup_error] FWIW, this is the user version of WC, not the built-in version, i…

are you using dashboard.webcore.co or staging.webcore.co ? Try staging. Otherwise would need to see logs.

[image] nh.schottfam: are you using dashboard.webcore.co or staging.webcore.co ? Mine defaults to dashboard.webcore.co . I'd be happy to try other, but can't find it under Settings and don't see an obvious way to edit that URL manually (also, "staging" doesn't come up in the WC wiki). Navigat…

Yep, thanks, managed to get through that process just fine after a couple of false starts, thanks. I've moved onto breaking other stuff, lol. None of this is a showstopper, at least, since I did manage to backup my one un-Paused piston. I'll just keep poking the Paused ones with a stick and see wha…

See: [image] [Wiki] webCoRE Documentation Digest webCore Problem solving: There are three classes of issues commonly seen: HE firmware is not up to date do keep your HE firmware up to date webCoRE is not installed properly, or not up to date ways to resolve: …

Migrating piston from HPM Webcore to built-in Webcore is broke

Custom Apps and Drivers webCore

nh.schottfam February 6, 2023, 12:54am 11

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