I saw the "Update Firmware" button on the device page for the Philips Hue Outdoor Motion Sensor so, of course, I pushed the button.
Logs initially showed:
But then logged this error message:
Is this something that should work?
you would use the hue app update firmware
I believe I read the the Hue devices were amongst the few that Hubitat had arranged to obtain the firmware so they could be updated directly from the Hubitat hub. Was that incorrect?
1 Like
I've found that moving the sensor closer to the hub can help get the firmware update to complete
1 Like
Thanks. I may give that a try.
I also saw a thread that it sometimes throws that error but later will work. Another Home Automation Patience Tester.
1 Like
I found this to work consistently:
- Reset the Hue motion sensor
- Bring it close to the Hubitat (within a couple feet)
- Re-pair it to Hubitat (it will pair back with the same device id/name etc)
- Do the firmware update
- Move it to its final location
For whatever reason, the update doesn't work when routed through some zigbee repeaters.
1 Like
Thanks.
I brought it in and it's sitting on my desk in front of me about 8 feet from the hub,
The Firmware Update has now started and hasn't errored out yet after about 8 minutes.
1 Like
Log entry reports 20% complete after about 13 minutes.
1 Like
And it just crapped out . . . cue the sad trombones.
Is it connected directly or through a repeater?
Directly.
Reset it and re-paired it.
Restarted the firmware update . . .
Stay tuned!
If it doesn't work, then it is time to tag @mike.maxwell.
In my experience with multiple Hue indoor/outdoor motion sensors, being directly paired was the secret to firmware updates working.
1 Like
I had an outdoor sensor, and the only way I got it to update was to connect it to a Hue hub. After updating it, it got moved back to Hubitat hub.
FWIW, I saw this thread and thought I should attempt to update my Hue Outdoor Motion. I do not believe it is directly connected to my hub (it's not in the Child Data of zigbee/getChildAndRouteInfo). I didn't reset it or move it; it's outside, with 4 walls between it and the hub. I do have the external antenna mod on my C-7 (running 2.3.1.129).
It took about 75 minutes for the update to complete once I hit the "Update Firmware" button on the device.
1 Like
Mine failed repeatedly but moved incrementally toward completion so I just kept hitting the button and waiting and now it has completed and the device page "data" section is reporting the new firmware revision level.
2 Likes
ive so far managed todo 2 of mine the 3rd keeps failing, not that ive seen any difference, but its nice to be upto date
I tried the reset and re-pair with the first one (the Front Porch sensor) and I did not with the second one (the Carport sensor). I brought both of them inside and set them on a shelf about a foot from the hub. I just kept my eye on the logs and restarted the firmware update when it failed. With patience, they both finished but, as you can see from the logs, it was a huge investment (waste?) of time!
Started at 1:05 PM today and finished at 8:39 PM.
just looked and mine already has bb7 and it is over a year old so that firmware must be pretty old.
According to Accessories | Philips Hue, the 27575 (0x6BB7) firmware is from March 2019. Which is interesting, as I just bought mine 4 months ago and it came with the older 25261 (0x62AD) firmware.
