Hubitat won't complete last update and is unavailable

[magnus.s]

---

Hi guys,

I just updated Hubitat with a new update, but the update/Hubitat will not complete/restart and remains unavilable. Unfortunately I didn't look to se which update it was. I am reluctant to restart it as I don't know where in the update cycle it stoped. Any one else got the same experience?

Cheers,

[neonturbo]

Try going to the diagnostic tool, and using that to reboot.

[IP address of your hub] :8081 In my case I would use 192.168.0.185:8081, not sure what yours is.

You can also try downloading the latest update from that menu too.

[magnus.s]

Hi,

Thanks. Unfortunately the hub is not responding at all and is not available in any sense. I did restart it manually by doing a hard restart, i.e. pulling the power cable, waiting 30 seconds, and inserting it again, but unfortunately the hub is completely unresponsive. Is there an external diagnstic tool?

[WarlockWeary]

Physical Network Reset Steps

• Find the round button hole on the bottom side of your Hubitat hub.
• Insert a paperclip or pin into the round hole.
• Press and hold for 7 to 10 seconds until the indicator light changes color.
• Release the button and wait for the hub to reboot completely.
• Check your router's DHCP client list or use the Hubitat Find My Hub tool to locate the newly assigned IP address. [1, 2, 3, 4, 5]

[Rxich]

too late now, but I had same issue, had to open another browser, go to diag page and select safe start, safe mode whatever it's called, then hub came back okay, reboot regular and I was on I think .150 where this issue started

C4 hub stuck? upgrading to 2.5.0.153

Hey, C4 update has been stuck at 30% updating app definitions for about 20 minutes, do I just leave it or what’s the best option to not brick it? I can access the troubleshooting menu.

[magnus.s]

@WarlockWeary

• Find the round button hole on the bottom side of your Hubitat hub.

Hi,
Okey. Do you know if that resets the entire machine? I.e. all that was on there is lost?

[jkudave]

@magnus.s

Do you know if that resets the entire machine?

That's a network reset.

[magnus.s]

@Rxich

had to open another browser, go to diag page and select safe start, safe mode whatever it's called, then hub came back okay, reboot regular and I was on I think .150 where this issue started

Thanks, I'll give that a go

[magnus.s]

Thanks guys, I really appreciate your advise. And it's an extra string of ketchup on the macaronies for @WarlockWeary and @jkudave , because it worked! I can now access Hubitat again. Again, much appreciated.

[Rxich]

@magnus.s

Thanks, I'll give that a go

stall only ever reported with that particular version AFAIK