How to hide details when posting logs, long lists or screenshots

When posting logs/screenshots I think it would be beneficial if users posted them in a collapsable/hidden format when appropriate. There may be times when this doesn't fit the posters needs but it is an option (HE Support generally wants logs posted as screenshots).

I’m sure a lot of people already know how to do this but for those who don’t here are the steps.

After clicking ‘Reply’ click on the gear icon, Options menu, and select ‘Hide Details’.


This will insert the following code snippet

"[details="Summary"]
This text will be hidden
[/details]"

Replace 'This text will be hidden’ with the log, screenshots or whatever detail you want hidden. You can also rename ‘Summary’ to whatever you want.

This way users can expand the hidden section if they want to review the details but others can skip it if they are just interested following the general overview.

Click here for log

app:6572020-01-04 03:50:58.091 pm infoAverage sensor temperature = 68.5°

app:6572020-01-04 03:23:52.866 pm infoAverage sensor temperature = 68.4°

app:6572020-01-04 02:51:00.942 pm infoAverage sensor temperature = 67.9°

app:6572020-01-04 01:51:03.838 pm infoAverage sensor temperature = 67.8°

app:6572020-01-04 12:51:06.818 pm infoAverage sensor temperature = 67.8°

app:6572020-01-04 11:51:09.912 am infoAverage sensor temperature = 67.8°

app:6572020-01-04 10:51:14.064 am infoAverage sensor temperature = 67.8°

app:6572020-01-04 10:44:31.437 am infoAverage sensor temperature = 67.3°

app:6572020-01-04 09:51:16.919 am infoAverage sensor temperature = 66.8°

app:6572020-01-04 09:39:40.482 am infoAverage sensor temperature = 66.0°

app:6572020-01-04 08:51:20.242 am infoAverage sensor temperature = 65.5°

app:6572020-01-04 07:51:24.496 am infoAverage sensor temperature = 65.5°

app:6572020-01-04 07:05:04.595 am infoAverage sensor temperature = 65.6°

app:6572020-01-04 06:51:28.295 am infoAverage sensor temperature = 66.1°

app:6572020-01-04 05:51:32.121 am infoAverage sensor temperature = 66.3°

Click here for screenshot

8 Likes

Good idea. Just want to add that in the past, I've been told that Support prefer logs to be attached as screenshots.

3 Likes

Yes....always attach logs as screenshots, never as copy/paste. It affects how they look and all the html Links screw up the way it is viewed.

Agreed, that is why I said this may not always work depending on the posters needs. There are many times when people are just sharing logs and a screenshot is not necessary. I'll edit my original post to clarify this.

2 Likes

Screenshots can be hidden with this same feature. It's a good idea to do that, especially for larger ones or sequences of several.

6 Likes

Really good to know, thanks :grinning::+1:.

great idea

I have always thought posting logs is messy and this clears it up

5 Likes

I edited my post to include screenshots as an option.

Thanks

2 Likes