Z-Wave down on C-8

[adiventure]

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C8 running 2.3.7.145

After a warranty replacement it seemed z-wave issues with one device I had were fixed. However as of the other day it seems my whole z-wave network is out of commission. I've tried turning off the hub, unplugging it for a few minutes, and plugging it back in.

[jtp10181]

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How is hub being powered?

Also, try swapping the antenna from one port to the other, this would rule out antenna failure.

Why are you trying to do z-wave repairs? Are the devices not responding? Or why do you think Z-Wave is not working?

Check the Logs > Location and Hub Events tabs for any errors about Z-wave crashing.

[adiventure]

The devices are not responding and refreshing shows them as unreachable. I've tried swapping antennas.

[jtp10181]

@jtp10181

Check the Logs > Location and Hub Events tabs for any errors about Z-wave crashing.

[adiventure]

In a great example of RTFM apparently poe adapter/Hubitat not playing well was to blame. In my defense, that bit of the manual seems pretty darn recent.

[jtp10181]

Do you have a Unify PoE source? So far that seems to be the common denominator. Other people are using PoE with other brands of power sources.

[rlithgow1]

Yeah the C8 with a POE adapter on a unifi switch seems to be a bad combo. No one is sure why. I have one but I'm using a Cisco Catalyst switch and it's fine. Just the unifi stuff that makes it go toes up...

[adiventure]

I do, it's been, it was powered off a gen 1 Unifi switch. I do wish this would be resolved/there were a clear mitigation since poe power would be huge, and when you compound it's absence with a lack of c to c support it's a surprisingly difficult device to run in a forward thinking way.

[jtp10181]

@adiventure

lack of c to c support

This has me thinking... I dont know if anyone has tried a micro-usb PoE adaptor (like one you would use on a C7) with a micro to USB-C adaptor? If the power issue has something do with the power negotiation on the C maybe that would mitigate it since the micro-usb would not support any sort of negotiation. Sort of stretch...

Amazon.com: Adapter Micro USB to USB C (4 Pack), Micro-USB Female to USB-C Male...

[warrior01017]

So I used the same micro-usb PoE adapter running from my Unifi switch that I had been using for my C5 for years but my C8 is having these z-wave issues. So a micro usb to usb c adapter doesn't fix it either it seems.

[jtp10181]

@warrior01017

So a micro usb to usb c adapter doesn't fix it either it seems.

No, its the actual splitter. The C8 is more sensitive to voltage drops according to testing Denny did. Check that post I linked it is very detailed.

[danabw]

PoE and the C8 (with extensive testing)

In the hope that it will be useful to others, I thought I'd share my testing of the C8 powered via PoE. There have been many references to issues when powering C7/C8 units using Unifi switches, but it should be understood that these issues are not specific to Unifi. My main switches are Cisco CBS 350s (192W), and while I had no issues powering C7s with inexpensive lightweight PoE splitters, the C8 has been a completely different story. FWIW, I've also tested with a dedicated Trendnet PoE switch…

This one...

[jtp10181]

Thanks, did not realized he was cross posting on multiple topics about the same thing,

Z-Wave crashing with no cloud backups

It's weird because C5 worked great for years with that setup. I know it's a different z-wave chip though. I wish this could get resolved or PoE added to the hubitat. I love this setup because I only have to run 1 cable to the center of my house and my switch is on a UPS thereby keeping my hub running when there's a power outage.