Please post the device fingerprint.
Temporarily assign the HE inbuilt driver named 'Device', then click on the 'Get Info' button. Copy and paste as text here the fingerprint, which should be shown in the device live logs.
You could try this driver, but it is a must that the driver is installed first, then pair the switch again to Hubitat. This driver must be automatically selected during the ZIgbee pairing. Simply switching drivers won't work.
Update May 2024 : this driver is now available for installation and update from HPM.
