Manually updating my location in the hub using a browser did not automatically update my location in the app. However, yesterday I opened the app and dragged the pin of the hub location inside the blue circle exactly where the blue dot (current location) is. The app finally shows Inside Geofence. I changed my mode to Day using the browser. Of course I got in the car and drove away. I was happy to see Sent Exit message and my mode changed to Away. But when I returned the mode continues to show Away. Any ideas? Thank you all for the help.
Hi everybody I am new here and I was very excited to receive and start using my Hubitat hub. I hooked up motion sensors and switches and everything is working great. But the Geofence it’s not working on my iPhone 6s. It shows my hub in the middle of United States but the blue dot shows my location right at my house. I contacted support and received no answer. Can anyone please help me? I have given permission to the app do you use my location Always. Thank you
You can tap (hold) and then drag the pin to your actual location on the map in the app.
Did you set your hub’s location in the admin pages using a web browser? When that’s done, the mobile app should automatically set your hub’s location without having to manually move it in the app.
Thank you Mark for your message. This is what I just did: I opened google map on my cell and noted my long/lat exact of my house. I went to the hub with a browser and updated my location. The map of the hub settings shows my house correctly. I clicked Update. I closed and re-opened the app, I get a message at the top "Sent EXIT geoevent for current location. At the bottom it says Out of Geofence. The red dot is not at my house. Did I miss something? Thank you Mark.
Well, I was all excited about trying those Presence options. I have an IPhone 6. None of those Presence options can be installed on my phone because they all require IOS 13 or higher. My phone is up to date with 12.5 Any other options out there? Thank you.
It doesn’t sound like it. Not sure why the hub location didn’t update itself in the app. But you can still manually hold then drag the pin wherever you need it to.
We would need some more details to try to understand if your issue is at all related to OP’s question.
Any other options out there? Thank you.
