You could anytime you want. Sell the Z-Wave devices on ebay to recoup some/most of the cost.
Unfortunate that you are having so many issues, in any case. I have about 107 zwave devices right now, and zero issues. That doesn't help you at all though - I know.
Z-Wave is definitely a pain when it doesn't work, for whatever reason it isn't working. I feel for you!
Check your Settings > Z-Wave Details page for a Firmware Update button at the top. If it's there, click it. If not, you're already up to date (or running a C-5 or earlier, where they aren't any at all). Be sure not to confuse this with the Update button in the top right, a different thing entirely.
Yeah. Rev C-7 Platform Version: 2.3.1.142 and no "firmware update" button in my z-wave setting page.
Sigh... I pulled the HE out of my wiring closet, brought it over to the kitchen and was able to include both of my missing devices and confirm that they're working. I shutdown cleanly and put it back in my wiring closet and they don't work again. Z-wave is magic! Like magic, it doesn't â– â– â– â– â– â– â– work.
Here's what that check link says for my hub. Is it current? I can't tell.
yeah maybe. I dunno it's been in there working for a few years, and everything else works except these 2 devices.
And frankly all of the "debugging" tools for z-wave in hubitat are useless. What does repair even do? What does the little z-wave topology graph thing actually tell you?
How is it that other z-wave switches of the exact same brand and type, in the same god damn room work fine??? They're not any further from the hub.
Why aren't messages to the broken devices routed through those devices???
@bill maybe you can get a hold of that guy who makes antennae's? @lewis.heidrick I think? I remember reading he was taking haitus but maybe a well spoken beg...
Or do what I did and just go zigbee and be done. shrugs
Post a copy of your z-wave details page. You could also maybe throw a beaming repeater outside the closet. That said depending on the setup of things you may have created a bit of a Faraday cage effect in the closet. If so then @lewis.heidrick 's antenna mod would be of big benefit to you
If you are moving your HE to pair them, then the mesh routes will be incorrect and of course it might not work when you put the HE back. I'm not sure how long you would need to wait for the mesh to repair its self and correct routes, but maybe a manual zwave repair would fix it?
Both of those are identical to any generic Zwave hub. It isn't a Hubitat tool, it is one from Zwave itself. So if you want to blame someone, blame Silabs the owner of Zwave for that and many other Zwave issues.
A repair on an individual device tells that device to go out and look for better routes back to the hub. A full repair does the same for all devices. In theory, these are not necessary for Zwave plus.
That chart tells you whether a device sees the hub, and if the hub sees a device. I can't recall which axis is which, but the more blue you see, the better. Blue indicates devices are talking to each other. [2.2.4.xxx] Help understanding "Z-Wave Topology" map
I don't think I would characterize it as a flaw... I would say instead in some circumstances with some installations a higher gain external antenna is effective at resolving issues.
That's a great question. If the problem was with the hub, the other devices wouldn't work either. I would reach out to the manufacturer of those two devices, or just replace them if you don't want to go through the hassle of chasing their support.