Very slow response

Good morning aaiyar and rlithgow1.
Thank you for your response, Rick you mention that I have a lot of incomplete pairing and ot of things running s0, can you elaborate, how do you determine the incomplete pairings, and things running.
I apologize for my ignorance,
Dom

In general (there are exceptions) anything without routing information is capable of causing issues. These are likely a result of an incomplete pairing and need to be addressed, especially since there are so many of them. The security column indicates the type of security with which the device is paired. S0 should really only be reserved for devices that are actually security devices, like door locks, and only if they don't support S2 security. Some of your contact sensors look like they might be external security contacts but S0 generates a lot of overhead. I'd see if those devices can either be paired with S2 or maybe you don't really need that level of security.

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@poordom.dv

Also see this:

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@poordom.dv So in essence the zooz 4-in-1 devices are crushing your mesh. They need to be paired through a z-wave stick paired to hubitat as a secondary controller with no security. Once paired you can remove the stick.

Good morning Rick,

Concerning the zooz 4-in-1, if I were to exclude that device from Hubitat hub would remedy the problem I'm having, with the incomplete pairing of some devices.

Dom

No... The incomplete pairings need to be excluded then reincluded fully.

Removing the zooz 4-in-1's will stop the crushing of your mesh overall

You can pair the 4-in-1's back safely with a z-wave stick paired to hubitat as secondary controller with No security (besides the only thing that should have security on is locks and garage door stuff)

The issue is a weird incompatibility of the zooz sensors (as well as the zooz zen-25) with 700 Series chips. This problem doesn't exist in 500 series. I also recommend using @jtp10181 's zooz 4-in-1 driver available in Hubitat Package Manager.

I also recommend reading this

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Rick, how do you determine a device to be pairing incomplete, is it by the column ROUTE with no route shown.
Dom

Right it shows the switch exists but nothing in the routing column

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Thanks Rick, at least I know I'm going in the right direction.
Dom

For the record I do not believe this is a correct statement. The "issue" is always there, but the 500 series SDK deals with it better than the 700 series. IMO its really only an issue with poor settings and I have documented my recommended settings in the post for my custom driver.

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Good afternoon jtp10181, since I am just learning about Hubitat, I read all the recommendations pertaining to the issue I am having of either Slow or no reaction to very simple command.

You mention a custom driver discussion you had, do you have the link that references that discussion.
Thanks
Dom

This is only in regards to the ZSE40 Zooz 4-in-1 sensor:

The driver only works for V2 of the 500 series device (and 700 series), I am not sure which one you have. You can tell by the firmware version, I think the V2 always has the major version of 32.xx. If you do have that model I would suggest getting the 32.12 firmware which greatly reduces the amount of messages it sends out while there is active motion.

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if you subscribe to hubitat remote admin, you can temp add another users email to your hub who also has remote admin. That way they can login and take a look for obvious issues. From the thread though it looks like your mesh (powered devices) is a bit week and the end devices (battery powered) are being excessively chatty so is bogging down your network. As others have said, you want to get rid of the SO pairing, that can be tricky if the devices firmware is not up to date. All 700/800 series devices must be able to correctly 'bootstrap' to allow you to chose and most newer 500 series stuff also should. Its the 300 and old firmware 500 device which can be a problem, that is when you need another z-wave stick and the PC controller software to help you get around it.

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Good afternoon BorrisTheCat,

Does the Hubitat Remote Administration subscription provide online assistance from the Hubitat technical staff, does it also enable the Hubitat technical staff to access, review and correct issues found on the users Hub.

Thanks
Dom

No.

No.

However, if there are issues with your hub, you can ask @support_team to access and view the engineering logs from your hub to determine if they reveal the source of the issue. And you can do this without any premium Hubitat subscriptions.

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As @aaiyar said absolutely not, no. It's designed for you to be able to remote admin to your hub, but as there are some members who provide Hubitat as part of a full smart home installation and support package. So there are ways to provide support, provided the services are paid for.

As a whole though it's a case of following the guides, using equipment which is on the compatible list and most of all not rushing. Systems like this are DIY and your dealing with mesh networks which as a whole are very easy and simple to use, it's just people assume a lot of things and head down a bad path. The biggest issue tends to be when people come from other systems and it's not that one is better than the other, it's that when you built your other system you likely started small. So then when you move to another you want what you had before straight away.
This tends to make people rush and do a key area, that area might not be close to the hub. So the guides of start a the centre, check each device before moving on are not followed. Some even move their hub around to get things joined which is not recommended.

Is also possible that your old mesh was never great but because it was built slowly it was able to join on the edge of the cliff but worked. On the new system however you dived right off the cliff with no ropes.

Then you have reliability issues are are then already on the back foot trying to retrospectively fix a mesh, ZigBee that's not a issue z-wave however is a nightmare at that point.

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Thanks aaiyar and Boris the Cat.
You are both right, in the sense that tackling with a new system while coming from a different one, one does have a tendency to compare apples to oranges.

The issue I have, I guess is the unfamiliarity of a new system, I don't know if what I have done is correct or not, I have to assume that any problem occuring is due to my wrongdoing, I can't check or do not have the tools to check what I am doing wrong or what I have done wrong.

There is a very strong possibility that the mesh is unstable and incorrectly configured, but I don't know where to check and how to check it, and what I should expect, I'm like a fisherman with all the fancy equipment but no bait, I can fish all day but will never catch anything lol.

Dom

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The thing is a few great guys here looked at your zwave information you posted and gave great sound advice.

S0 security has some very big issues. One of then is the extream additional load they put on you network in a few different ways. I remeber reading at one point it basically translate to 3 times the load on your Zwave network. That can be a big pill to swallow. Only devices that absolutely have to have security should use it if there only option is S0

Then your tables show allot of devices with no routes. That is a hige problem. What that means is that devices think they have more routes, bit the end up being dead ends. This basically just causes events and communications to go into lala land and never mean anything.

The problem is that it isn't always easy to get rid of ghost devices with bad routes. Sometimes it is just a matter of powering them off and then doing a refresh and remove from the zwave setting page. Sometimes it requires a seperate zwave stick and a zwave SDK to remove them. The good news is that there are good guides here for both paths.

For a reliability perspective almost all of my devices are Ring and Zooz. I have a few Aeotec as well. I also have all Zwave Plus devices and anything new is Zwave 700 if i can find it.

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mavrrick58,

I have managed to resolve the routing issue, now I need to remove the S0, security issue from my devices.

That could possibly be the problem, specially if you consider that translate to 3 times the load on your Zwave network.

So how do I remove those pesky little critters.

Dom

The simplest way would be pair non-barrier devices using a secondary controller. Many people use PC Controller from SiLabs with a USB z-wave stick. I have been using an Aeon Labs Minimote.

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