Unable to authorize new hub in SharpTools

[josh]

@jtp10181

There have been a few cases where the hub is having a hard time connecting to the cloud system.

Thanks for the tag! The communication with the Hubitat Cloud Relay is fine. Anybody who already has their location and devices authorized can continue to use them.

It appears to be limited to the OAuth servers.

@sburke781

What if you click on the "experiencing performance issues" text?

That links to this thread on the SharpTools community:

Hubitat OAuth Connection Issues - #2 by josh - SharpTools.io (web) - SharpTools Community

It describes what's going on and a workaround for users who already have their hub authorized and just want to update their device selections. And it points to the following Hubitat Community thread:

[RECURRING] OAuth Connections Down / Performance Issues

There are intermittent recurring issues with the Hubitat OAuth authorization flow. After each 'remediation' of the issue, the authorization flow will often continue to work fine for several weeks before the issue reoccurs (though sometimes just a few days or even hours). When the issue occurs, you can usually reproduce it on any OAuth connected service like Alexa, Google Home, SharpTools, or IFTTT by proceeding through the OAuth authorization flow. Most commonly, there will be some variation o…

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I would note that this is impacting other integrations that use OAuth to connect to Hubitat including Google Home and IFTTT as well. It seems to be an intermittent thing, so as @bobbyD noted, sometimes just waiting a few minutes and trying again solves it.

@josh