It is the zigbee version. There is a reset and that’s how you get them to pair. But I’m not sure what the batteries would cause…they are triple AAA and I’m using energizer lithium. You really think that could cause an issue?
I have no idea. It's worth a try to see if it "jogs" something during the pairing process.
Otherwise; I would guess it has something to do with the "manufacturer" id. I have seen the plugin author adding new id's in the past. Maybe this one needs to be added as well?
Have you visited the device settings page; and checked what attributes are shown there? Do you have "state" variables like in my screenshot above? If so, can you please post those?
Lastly, I am tagging the plugin author. @kkossev, any ideas here?
@chadmoss
I don’t see the device model and manufacturer in the post above. Please make a screenshot of the device web page in Hubitat, “Device details “ Data section.
I can not find any information for this device on the Net ... It is either very new or ?? (the link you posted says 'discontinued' - can you check if the link to the site is still correct)?
rxCtr: 0 means: zero messages received from the device.... It has pairing problems with the HE hub. Is the hub C-7 or C-8 ?
Try deleting it from HE ( the 'REMOVE DEVICE' red button at the bottom of the device page) and then pair it very close to the hub. I will need the detailed information from the popup window when paired as a new device - please see this post .
Strange! It must be. I appreciate your help!
I’m still having issues with both. Same type of issue on both too. I get an initial reading and then neither reports any more.
Actually, both devices seem to be more of a time out issue than a single reading… The water sensor seems to work for about 10 seconds, and then stops working while the humidity/Around five seconds, before it stops working.
I tried that twice with each device - it seems like it bought them a little more time of reporting, but both still stopped and I just get a timeout when pinging.
At first, I tried pairing them across the room from the hub. They only partially installed so after pairing them 3” from the hub, they played nice and paired easily. Try removing the sensor and pair it again as close to the hub as possible.