I had the same experience with my C5 hub, initially the strip paired and worked as expected. Yay!
Then I deleted it to help someone else by checking the exact steps I had used to get it working with HE.
But when I went to add it back to HE it all went for $hit... and would not work properly no matter what was tried.
But hey, if it's working for you and you're confident you'll never have to re-pair it, or add more ZigBee devices, or reset it down the road or... whatever. 
Then you're good to go.
Personally, I chose to return it and go with a Kasa Wi-Fi strip for now. 
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