Sylvania LIGHTIFY Smart Switch 8 Functions/ 4 Buttons

I uninstalled all of mine a few weeks ago. I then decided to install one switch and see if it would work. It has worked flawlessly for 4 days now. I have no idea why. I’m afraid to install the rest.

Just to update: the switch is still working reliably at this time. I added a second in a different location that worked well for a couple weeks, but now often requires 2 presses initially to turn on or off the lights. Still better than the 3 presses they were requiring. I did notice that I had to press buttons 2&3 (at the same time) while pairing, or the buttons wouldn’t configure properly. I know that during pairing with the Lightify gateway they were flashing the entire time they were being set up, but not when being configured on HE.

Any ideas @mike.maxwell? Still getting inconsistent issues with these buttons - it does appear Hubitat sees them, or at least Zigbee knows the device has been woken up. Looks like the Profile ID, cluster ID, src and dst are different between the two presses. I'm guessing src is the button # pressed, and since it's 0, Hubitat just throws this away? I wonder if there is a firmware update and how we'd go about doing that.

Lightify button hasn't been touched all day. Here it is with me touching it to turn off a light.

It registers this in Zigbee logs, so it appears to be talking to Hubitat, but nothing in Hubitat logs:

Lightify Button - Brian 2019-09-05 19:48:55.363 profileId:0x0, clusterId:0x13, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:255, lastHopRssi:-53

But the light doesn't go off.

So I press it again, light goes off (these are in reverse - bottom actions happened first):

Brian's Desk 2019-09-05 19:49:08.150 profileId:0x104, clusterId:0x300, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

Brian's Desk 2019-09-05 19:49:08.048 profileId:0x104, clusterId:0x300, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

Brian's Desk 2019-09-05 19:49:07.544 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

Brian's Desk 2019-09-05 19:49:06.636 profileId:0x104, clusterId:0x300, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

Brian's Desk 2019-09-05 19:49:06.634 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

Lightify Button - Brian 2019-09-05 19:49:06.330 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

And Hubitat logs:

dev:11832019-09-05 07:49:06.288 pm infoLightify Button - Brian button 1 was pushed

I see the exact same behavior, except i usually have no response or zigbee logging on the second press and the action occurs finally on the third. This is with 2 of the 4 Lightify switches I currently have joined. The other 2 work perfectly every time, but they are both within 5 feet of a peanut plug. The ones that need multiple presses are near Samsung and Sylvania outlets. Thats the only difference I can see. Might be coincidence though.

The ones I have trouble with are close to Samsung and Iris plugs.

I just pressed all the buttons on mine, it's been on my dev hub for months now, and I haven't pushed any of the buttons on it for a month at least.
all the buttons registered first press.
I did notice while I had zigbee logging running it registered the following:

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:57.771 profileId:0x104, clusterId:0x8, sourceEndpoint:3, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:56.962 profileId:0x104, clusterId:0x8, sourceEndpoint:3, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:54.846 profileId:0x104, clusterId:0x6, sourceEndpoint:4, destinationEndpoint:1 , groupId:0, lastHopLqi:254, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:53.733 profileId:0x104, clusterId:0x8, sourceEndpoint:4, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:51.414 profileId:0x104, clusterId:0x8, sourceEndpoint:4, destinationEndpoint:1 , groupId:0, lastHopLqi:254, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:46.362 profileId:0x104, clusterId:0x6, sourceEndpoint:4, destinationEndpoint:1 , groupId:0, lastHopLqi:254, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:45.151 profileId:0x104, clusterId:0x6, sourceEndpoint:3, destinationEndpoint:1 , groupId:0, lastHopLqi:254, lastHopRssi:-50

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:37.171 profileId:0x104, clusterId:0x6, sourceEndpoint:2, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-51

[Lightify Smart Switch](http://192.168.1.172/hub/zigbeeLogs#zigbeeRx57490)2019-09-06 08:32:34.080 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-49

note the endpoints and clusters involved, endpoints 1 through 4 and clusters 6 (switch) and 8 (level)
These are the correct clusters and endpoints that the device produces if configured correctly.

Yours is producing some some data on cluster 0300 (color), this tells me that the device configuration is not correct.
There is a ton of configuration commands that need to be sent and received by the device in order for it to work correctly, it looks like your device didn't get all of them.

Try waking up the device by holding down buttons 2 and 4 until it flashes green, then immediately click the configure command in the driver.

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I followed your advice for the two that weren’t working correctly and confirmed the correct responses in the zigbee logs. Hopefully they’ll continue working

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I'm assuming the 0x300 was my light (Brian's Desk) being sent color commands (it's a Sengled Color bulb). Either way, I'm still going to try to re-configure the devices and see if that helps. Thanks for the suggestion.

This is the event that I see on Zigbee logs when I press the button and nothing happens.

Lightify Button - Brian 2019-09-05 19:48:55.363 profileId:0x0, clusterId:0x13, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:255, lastHopRssi:-53

This is it when it's working

Lightify Button - Brian 2019-09-05 19:49:06.330 profileId:0x104, clusterId:0x6, sourceEndpoint:1, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-53

Sorry I confused things by putting the commands being sent to the bulb in there.

We'll see what happens tomorrow!

That’s what mine does. Same zigbee log when not working. Such a bummer because I have 11 or so of the Lightify 2 button dimmers that have worked perfectly every time for the past year and a half.

So far, so good. I've gone a few days with no issues on my buttons!

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I have 3 working perfectly now for several days, and 2 that I keep having to press 3 times to get working. One of the 2 was working perfectly, but I reset it (mistake) and now it isn’t. It seems like I have to reset and rejoin them until they behave properly, as the configure didn’t seem to solve the problem. Maybe it could be a repeater issue.

@mike.maxwell I installed these remotes again to give them another try. They had been sitting overnight and I tried pressing a button. I pressed 3 times, a few sec. apart, and then the light came on. I had logging on prior to pressing the button. The log only shows 2 entries but the button, as I said above, was pressed 3 times. I followed your procedure above with buttons 2 & 4. Previous to your procedure I had 2 "current states" entries on the device page, after the procedure I see 4 "current states" entries.

Here is the log entries.

Remote - Lightify - LRN2019-09-12 15:04:50.959 profileId:0x104, clusterId:0x6, sourceEndpoint:2, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-65

Remote - Lightify - LRN2019-09-12 15:04:44.894 profileId:0x0, clusterId:0x13, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:255, lastHopRssi:-64

I tested a second one just now and it worked the first time but there is a strange entry in between with the 0x0 entry.

Remote - Lightify - LRS2019-09-12 15:18:23.759 profileId:0x104, clusterId:0x6, sourceEndpoint:3, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-64

Remote - Lightify - LRS2019-09-12 15:18:20.740 profileId:0x0, clusterId:0x13, sourceEndpoint:0, destinationEndpoint:0 , groupId:0, lastHopLqi:255, lastHopRssi:-64

Remote - Lightify - LRS2019-09-12 15:18:19.330 profileId:0x104, clusterId:0x6, sourceEndpoint:3, destinationEndpoint:1 , groupId:0, lastHopLqi:255, lastHopRssi:-64

I have had this same problem, but now am up to 5 of these switches connected and working on the first press every time. For some reason, the ones that are the farthest from the hub were the easiest to get working properly. I mean upstairs and near a Samsung plug. I had originally joined and configured them close to the hub without any ZigBee lights or plugs nearby, but out of the 10 I connected that way, none of them worked without pressing 3 times (and yes, the second press would never show up in the ZigBee log). When one of the switches acts that way, I followed @mike.maxwell s advice and wake up the switch by holding button 2 and 4 down and hit configure while it is blinking (and maybe doing it again or hitting some other buttons 'cause it doesn't seem to take any instructions if it is not blinking). I'm just adding one at a time and if it doesn't work right I either rejoin it or reconfigure it until it works.

I think I see the issue from what you said. When I hold down 2 & 4 it flashes green 1 time but does not continue to blink. This may be the problem. Is there a time to hold them down to get it to blink green? I am not getting it to do this.

EDIT: Here is something interesting. I pressed 3 & 4 and it flashed yellow and then went solid yellow after about 5-10 sec. and then I pressed Configure and the light went from yellow to red and went off. The buttons seem to react very quickly. I will see what happens.

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2&3 I meant, sorry for the mistake

OK, buttons 2 & 3 are the same ones used to include so I can see where that would wake it up. I wonder what buttons 3 & 4 are doing to it as I mentioned above?

Wild! I haven't heard of doing that. Did all of the button presses work properly after that? I have never seen yellow on any of mine; just red and green light.

Yes they all reacted very quickly and lights came on as soon as I pressed the dang button. Don't know what the heck it does!

Mine as well. Was following post and tried the 3-4 combo. Light flashed yellow, then went solid until I hit config. Both of mine seem faster (maybe wishful thinking) will try again tomorrow.

Turbo mode maybe? :thinking:
Watch, it probably disables power saving or something and the batteries will be dead in the morning.