Sengled e12n1e woes

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21

It may not be the hub at all, this could be completely the bulbs fault. The hub obviously worked at some point, or you wouldn't have been able to pair the initial few devices.

I don't mean to be blunt here, but in the 6 or more weeks you have been messing around with these bulbs, you could have sent them back, purchased something like a repeater, or even got a completely different brand bulb just to try out.

I think trying out something like a repeater or line powered switch would be the next obvious thing to try.

If none of the suggestions myself and others have made work, then I think you need to work with Hubitat staff and see if there are any errors they can see within the engineering logs.

22

I get it but the market isnt necessarily flooded with color zigbee floodlights.

I have a zigbee humidity sensor and zwave plug coming today that i will try and pair up.
Will reachout to hubitat support after.

23

Both the new zigbee sensor and zwave plug paired without issue.

These bulbs must not be compatible with HE.

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24

If you had a Zigbee repeater you might be able to get them to pair through that instead of direct to the hub. Not sure on the specifics since I dont do much Zigbee, but I have seen that trick used before.

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25

I suspect they are counterfeit, or defective returns. Amazon has a huge issue with this recently.

26

Do we know 100% that the color BR30s are compatible?
If so i will try purchasing them straight from Sengled.

27

I found multiple threads that seem to confirm people were able to pair them

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28

is there any further help i can get on this or am i stuck with $40 of dumb bulbs?

would a dev be able to help anymore then what i already have gotten?

29

If you want to ship one of the suspect Sengled bulbs to one of the community members, they may be able to at least verify what you've been seeing with these bulbs. At least you'd know one way or another. :man_shrugging:

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30

I don't know what else you would expect? The hub works, you were able to pair other bulbs, and even after the issue with these bulbs devices pair fine. Unless you have evidence otherwise, it is these bulbs.

Now whether it is because those bulbs are defective, counterfeit, or some other flaw, it is hard to say. The evidence is against it being anything but the bulbs.

You can't return them? Did you try contacting Sengled and asking what they think?

You could mail the bulbs to them, and see if they could get them to work. Or like ogiewon suggests, another community member.

But what if they are bad? Aren't you still stuck with bulbs that don't work, and you are out your money. Wouldn't it be better to return these, or work with the manufacturer or the store you purchased them at to see if they might warranty these?

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31

They expect there customers to use the hub they sell.

They wont offer support using third party hubs.

Its just baffles me that two seperate boxes of bulbs are acting rhe same way. Makes me feel my channel/settings are off or something. Especially seeing others have great results with them and not seeing anyone else have the same issue.

Its my first dive into zigbee/zwave. So im still learning.

32

Just recieved a new box. Still will not show up when trying to pair.
Tried the pairing hack with no success as well.

33

Therefore i do not think its the bulbs. I think Hubitat lost compatability with these bulbs.

34

The easiest way to confirm or deny this is to try pairing the same bulb to another Zigbee hub - HomeAssistant, SmartThings, Apple, Google, Alexa…

35

I dont have any other hubs. My google home doesnt support zigbee.

Should i purchase a sengled hub? Could it be a needed software update?

36

I don't know much about the Sengled hub, but it seems to be a proprietary Zigbee hub with rather limited automation capabilities. Yes, it should allow OTA updates of the Sengled products and will allow control via Google Home, Alexa, etc... However, there is no way to integrate the devices paired to this hub locally with Hubitat.

37

I just grabbed a bulb I have new in box BR30 to try out. Turns out it is a Sylvania. I thought it was a Sengled. Sorry. :frowning:

I do have a standard Sylvania that doesn't want to pair at the moment but that is likely an issue with the bulb itself.

38

What hub would play well with Hubitat and not be overly expensive?

I tried to find the RGB Sylvania Br30s and had no luck.
Just looking for a reliable RGBW BR30 bulb. Zigbee or ZWave at this point that isnt Hue money.

39

Would you consider a WiFi smart bulb that uses the Matter Protocol, instead of Zigbee/Z-Wave? I have no experience with the following, but $32 (see coupon) for 4 bulbs is a decent price.

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You have to use a Matter Controller like Apple Home, Google Home, or Amazon Alexa to initially perform the Matter Commissioning. Then share the device from that system, to Hubitat. At that point, all communications are local.

Just another option to consider.

40

Someone can correct me if I am wrong, but Hubitat cannot block a particular device from pairing.

On the other hand, a device might not be compatible for whatever reason. One famous example is the old Iris V1 that are incompatible with the Zigbee chipset in the C8. They are incapable of pairing with a C8.

To some extent, Aqara and even some Tuya suffer from being not exactly following Zigbee standards, but those often manifest the issues in a different way, like the Aqara pairing but not staying paired. I seem to recall Tuya show as attempting to pair but will time out or never complete the pairing.

For one device to not pair, yet other completely different items pair without issues in my mind points to a particular device that is for some reason incompatible. I will concede that it would be unusual to get 3 sets of bad bulbs, but if these were all from the same batch, or all were counterfeit, or all were of a bad firmware, I could see how they all sets of these might not work.

You know that for a fact, or are assuming that? They are selling an item, they should stand behind it somehow?

That is an interesting question. But depends upon the next question.

Possibly, but hard to tell. Again Sengled support would be the one to ask if there have been any recent firmware updates, or any at all.

So you could buy their hub and theoretically do an update. That is an added expense, although not too bad ($30 or so?) but there is no proof an update exists, or whether it would help. A 3rd party hub for the most part isn't going to "play nice with Hubitat". You can't join a Zigbee hub to another Zigbee hub, there can only be one "master" controller in a network.

Maybe they put a Wifi chipset in these bulbs instead of Zigbee, what then? I guess you might know that they don't pair with the Sengled hub, but not why it fails.

On the other hand, if they do pair with an alternative hub (other than Hubitat) I guess you could point to an incompatibility somewhere. But it still doesn't prove the hub is bad, or why. Other people seem to have paired these, so again it is evidence the hub and bulbs are capable of joining (or were at one point).

This is probably what I would try as the easiest and quickest to get around this.

I believe these are the same manufacturer as Orein? Probably others as well (Linkind?). I have used that Orein brand (A19 bulbs though) and haven't had any issues with them. I think they all use the Aidot app.

www.amazon.com/OREiN-Control-Reliable-Changing-SmartThings/dp/B0CNVXJ4SK

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