Schlage lock problems

one minor piece of advice from another owner of 2 schlage locks. the one i had that was acting up went into 'suicide mode' after putting a wink-hub-slave near it and drained the battery overnight even after i did a repair of the network.

@april.brandt recommended pulling the power (batteries) on the lock as well after the new zwave repeater settles down to allow the lock to find the better path to the hub. in way-too-early-to-call-it anecdotal evidence the lock seems much happier now w/ fresh batteries and still reporting 100%. i'm keeping an eye on it.

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Pulling the batteries is to get the lock talking. The FLiRS protocol won't let the lock just start talking. You have to wake it up. Same thing is you spin the lock by hand a few times.

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Great points, I did that as well after a few days when the Aeotec additions didn't get me to 100% yet, had forgotten about that. Super solid advice.

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Just going to pipe in that some say that repeaters need to be close to the hub and some close to the lock. Placement might be hit and miss until you get the lock to like the path of the repeater. With the 6's the button flashes when traffic passes through it, so you will be able to see if the lock uses it just by triggering communication to the lock. Don't move both repeaters at once. move one closer to the lock if your locks aren't using them and repair. Get the lock talking after the repair and see where you are with it. One of my locks repeats through a beaming enerwave plug on the other side of the house. So, you never know what makes one path look better than another. Hope it helps.
Don't settle for 80%, Bob. Shoot for 100%.
:grin:

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:rofl:
Hope that wasn't the deciding factor.

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Locks are both working 100% today! Looked at the repeaters while sending commands but button is not lighting up. One repeater is 2ft from the lock and the other about 4f, I would have to use extension cord to move them any closer. Since locks are working again I think I will leave it alone now hope I'm good now!

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Yes leave them and see if they fall off

I just wanted to add that I was checking on my routing with my zniffer last night and all of my locks are repeating through an enerwave plug that supports beaming. I'm fine with that becuase in watching the routing, there are serveral devices routing through my repeaters. There's no rhyme or reason for why things route the way they do, but my environment is running so well. I have two aeotec 6 repeaters and 3 zwave locks. I wouldn't care if they routed through "johns repeater" :grin: as long as they're hitting every time. Perhaps it's about traffic? I have no idea, but, yah.

Have you ever seen them go through the Aeotec 6? I got one of those and my locks still wouldnā€™t work right. I then replaced it with the ring extender Gen 2 and they havenā€™t given any problems since.

Yes! Actually when I first set it up they were repeating through the aeotecs. Then ... I had a power outage and a corrupt database. 1 soft reset and restore later and things were up and running again, but I also got curious about it. So, last night, I ran a repair and watched the traffic on my zniffer. The path through the repeaters mapped with the locks. So I have 3 repeaters (enerwave & 2 aeotec 6's) and all three paths mapped, but when activating the locks, they choose the enerwave. So, what I assume what's happening is that it'll choose the other two paths if one is broken. Z-wave likes 3-4 reliable paths to route traffic through, so even if it's not actively using them becuase the enerwave is the cleanest route or hop (max 4 hops) the route is there and maintained in case one route gets too busy or broken. I do have a lot of other devices using the repeaters now, too. I think placement is everything.
[EDIT]
What I did find odd was that during the repair I did see beaming activity and communication with the locks. Maybe it's becuase they're FLiRS devices that they talked during that repair? I have no idea. Like it almost goes against what I read about Z-wave plus.

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What's the best way to go and look at this?
I'd love to confirm where my two locks are repeating through

Similar to April, to get my locks at 100% awesome, I have a Aeotech close to my hub (6ish feet) and another 8ish feet from my door.

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search for sniffing, zniffing ... should pull up the instructions on how to build a zniffer with a link to the hardware used. I'll warn you. It's another rabbit hole.

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Ack, no so way to look at the tables in HE to deduce this.. yeah, I'm very wary to go down any new rabbit holes right now :slight_smile:

oh zniffing is easy. but it sucks you in.

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Curious, how do you get them to replace the units?

Call their support

Their warranty doesn't cover the electronics, as I recall.

It does. Just tell them it's completely dead. I've replaced 2. They will send you the latest and greatest. Tell them no power even with no batteries and no corrosion on the battery pack when they ask

Thanks. I may give that a go.