Does anyone know how to get support for RGBGenie products? I have been 0/5 calling the support number, posted to the community, and even sent direct message to @Gnant . My tile guy is going to be here next week and at this point the touch pad is just a brick as it can't control the LED lights attached to the controller. What are some other solutions besides RGBGenie products I like the idea of a touch pad.
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