What is this? Sorry if that is an obvious question.
5 Likes
Not obvious. But...it could be your next step in your HA addiction. 
1 Like
Addiction is correct. 
. Always looking for the next thing.
1 Like
Sorry for the spam, @jtp10181.
Here's the summary:
- I thought LR devices, with their direct connection, would perform well despite the mesh problems. They aren't. I wonder why.
- It doesn't look like a power supply-related problem, as I switched to a wall-connected brick, and it didn't improve.
- I have some LR Zooz 700 switches (2 of them now), which I excluded from mesh and tried to include as LR via SS. They are both "Not included, pending" for days now. Restarting via breaker didn't help. I wonder how I can retry and "re-include" them again.
- Some of the LR Zooz 700 switches are included as Mesh despite being excluded and included via SS with SS LR as the boot mode. I'm not sure why or what to do with that either.
I think that covers it as concisely and to the point as possible—apologies for tagging you to a messy thread again.
1 Like
Are the 700-series switches LR-capable for certain? I think Zooz did that with a f/w update for some of their 700 devices, but definitely not all.
2 Likes
I migrated probably a dozen by now to LR; all of them were bought together 2 years ago, and only two are "Not included, pending". They all have the SS sticker, and I think they started to put SS stickers on them once they made them LR. While it is possible that, for some reason, two of the bunch aren't LR, it seems unlikely.
SS has been a thing long before LR, so unless Zooz's changelogs indicate a firmware updated the device to LR (which may be possible - but Zooz has not done that for most of their legacy 700 devices).
IIRC, they launched some 700 devices with LR baked in, but I don't think that was true for any of their switches.
1 Like
If your C8's power is not protected with a UPS, you may want to try adding one. I am skeptical that any power wall wart device brings little to any ability to smooth diversions in the line voltage. Plus sudden power drop outs can be damaging to the database.
1 Like
As already stated, not all 700 (or even 800) devices support LR mode, it has to be included in the device firmware.
May not be working if you have LR boot mode set but the device does not support LR.
Otherwise here is my usual recommendation for SS issues:
- Disable SS entry for the device.
- Factory reset the device, and then power it down (air gap is OK if available)
- Reboot the hub
- Enable the device in SS
- Open logs in new window (main hub logs on left side menu), watch for SmartStart Join Started log message.
- Power up the device.
- Should see join start logs within about 60 seconds and then 30-60 seconds after that you should see pairing debug logs.
- If device does not start SS by itself, manually put the device into inclusion mode (not the hub, just the device).
4 Likes
Thanks, Jeff! Will do. I saw this wording in your other posts, and I wonder which logs are your referring to, the device logs or the Z-Wave logs. Thinking about it, the device is not paired yet, so there are no device logs, so you probably mean the Z-Wave logs, but just double-checking.
Also, can you please look at those questions and comments: Really bad Z-Wave performance, even with LR - #47 by jbaruch
Neither, main hub logs. Click Logs on the the left side bar, view logs unfiltered.
This was the only thing I did not answer, and I have no idea.
Only thing that comes to mind is that its not a mesh issue, it is a radio issue. The Mesh and LR devices talk to the same radio so if the mesh (or a single device) is hogging the radio time with garbage I imagine it would bog the whole thing down (Mesh and LR devices).
1 Like
700 aren’t capable of LR. That came out with the 800 chip. Those 700 devices will only work in mesh. It shows LR as an option in the smart start configuration screen, but the switch just is not capable of that.
It is actually possible, but most vendors chose to ignore it. Zooz backed it into a few devices with a 700 chip, like the ZEN51/52. I don't think they added it to any wall switches until they had 800 series models though.
2 Likes
The link to 700 shows long range, but the small print under LR mentions 800.
Ok, now I am puzzled how some of them did connect as LR. I need to open up the plates again and take a look at the exact models.
1 Like
Like most Zooz devices, the Z76 has been through several hardware (not just firmware) versions over the years.
https://www.support.getzooz.com/kb/article/1151-zen76-s2-on-off-switch-change-log/
It still doesn't explain how I managed to connect switches, which are definitely pre-May 2023, as LR...
But one thing is sure – re-including the old 700 as LR is not the way. Will replace with 800.
All you have to do is go to the Device Info > Device Details and tell us what firmware it has on it currently.
Guess you need a better driver then
Or you can use the Firmware Updater app, select the switch and I think hit next, to where it checks and shows you the current version.
