Really bad Z-Wave performance, even with LR

I have been struggling with my Z-Wave network for some time now, and the consensus among the concilium, such as @jtp10181 and @csteele (for example here) was that I ****ed up my mesh somehow. I did a lot of work (clearing ghosts, reducing network chatter, etc), but nothing worked. Eventually, I decided **** it; I'll start switching to LR (regardless of the cost or how much I hate replacing switches).

To my amazement, it didn't help! I still have random seconds to dozen-of-seconds delays on LR devices, which don't make any sense! More so, I have LR devices that are "choking up" - I have to trigger them on and off five or six times, and tens of seconds later, they will fire all five or six commands in quick succession. Issuing a single command just doesn't have any effect.

Was I too optimistic about Z-Wave LR? Is it just what it is, and is it just normal for Z-Wave to be this crappy? Or do I do something wrong, or do I have a defective hub?

Not to start over with troubleshooting, but are you using POE or anything other than the stock cable/power plug to power your hub?

I use the stock cable, but it's plugged into a smart USB plug (because of the amount of deep reboots I have to do to make the damn Z-Wave work).

Marginally related, I have one LR device stuck in "Pending/Not Included", and I have no idea what to do. My only thought was cutting its power via the breaker and restarting it, which didn't help. How does one "reconnect" an LR device?

I admittedly can't see why that Sonoff plug would be problematic, but I just know that (in many cases) widespread ZW issues are often rooted in a power-supply issue.

I'm not bright enough to understand why that is, but HE's ZW radio seems particularly sensitive to power "ism's".

Re: the pending LR device, are you by chance using Jeff's SmartStart Manager app -- if so, is that device's entry disabled? That would prevent an auto-join.

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@jbauch

Can you post your z-wave details page in it's entirety?

Also shut down, unplug for 1 minute and power back up. See how things behave.

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Hmm, it is plugged to a USB hub, not a power outlet. I'll switch it to outlet as a troubleshooting measure. Thanks!

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It is enabled according to what I see:

This is a VERY large screenshot, sorry :)

Unfortunately, I do it every few days when things get relly terrible. It marginally helps for a while with some devices; again, it is completely random.

Yep, it's enabled there, so it should auto-join on a power-up.

Is that device showing up anywhere else in any way, shape, or form -- such as on your ZW Settings page or on your Devices page/listing?

If not, you can edit that SS Mgr App listing to remove that entry -- maybe that could give you a do-over... But I'd defer to @jtp10181 on troubleshooting that -- I've been fortunate to not experience any SS pairing issues.

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No and no :frowning: Let's wait for the master, I guess :slight_smile:

Thank you!

:scream:

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Please use the OEM wall wart that came with it and see how it works.

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This will be hard, as I have no idea where the original brick is. Can you (or someone) please take a picture of the specs on the adapter so I can find a similar one?

Do you have a 2 amp wall wart (like for an apple device) ?

Oh and do a reboot with a database rebuild

Thatโ€™s what I plugged it into now. Will report.

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don't forget the reboot with database rebuild

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Done, letโ€™s see if it helped.
Thanks!

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I'm betting more power source related though, just wanted to cover all bases :slight_smile:

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The power source thing is so wild! I wonder if it was discussed/explained somewhere?