Really bad Z-Wave performance, even with LR

I have been struggling with my Z-Wave network for some time now, and the consensus among the concilium, such as @jtp10181 and @csteele (for example here) was that I ****ed up my mesh somehow. I did a lot of work (clearing ghosts, reducing network chatter, etc), but nothing worked. Eventually, I decided **** it; I'll start switching to LR (regardless of the cost or how much I hate replacing switches).

To my amazement, it didn't help! I still have random seconds to dozen-of-seconds delays on LR devices, which don't make any sense! More so, I have LR devices that are "choking up" - I have to trigger them on and off five or six times, and tens of seconds later, they will fire all five or six commands in quick succession. Issuing a single command just doesn't have any effect.

Was I too optimistic about Z-Wave LR? Is it just what it is, and is it just normal for Z-Wave to be this crappy? Or do I do something wrong, or do I have a defective hub?

Not to start over with troubleshooting, but are you using POE or anything other than the stock cable/power plug to power your hub?

I use the stock cable, but it's plugged into a smart USB plug (because of the amount of deep reboots I have to do to make the damn Z-Wave work).

Marginally related, I have one LR device stuck in "Pending/Not Included", and I have no idea what to do. My only thought was cutting its power via the breaker and restarting it, which didn't help. How does one "reconnect" an LR device?

I admittedly can't see why that Sonoff plug would be problematic, but I just know that (in many cases) widespread ZW issues are often rooted in a power-supply issue.

I'm not bright enough to understand why that is, but HE's ZW radio seems particularly sensitive to power "ism's".

Re: the pending LR device, are you by chance using Jeff's SmartStart Manager app -- if so, is that device's entry disabled? That would prevent an auto-join.

@jbauch

Can you post your z-wave details page in it's entirety?

Also shut down, unplug for 1 minute and power back up. See how things behave.

Hmm, it is plugged to a USB hub, not a power outlet. I'll switch it to outlet as a troubleshooting measure. Thanks!

It is enabled according to what I see:

This is a VERY large screenshot, sorry :)

Unfortunately, I do it every few days when things get relly terrible. It marginally helps for a while with some devices; again, it is completely random.

Yep, it's enabled there, so it should auto-join on a power-up.

Is that device showing up anywhere else in any way, shape, or form -- such as on your ZW Settings page or on your Devices page/listing?

If not, you can edit that SS Mgr App listing to remove that entry -- maybe that could give you a do-over... But I'd defer to @jtp10181 on troubleshooting that -- I've been fortunate to not experience any SS pairing issues.

No and no :frowning: Let's wait for the master, I guess :slight_smile:

Thank you!

:scream:

Please use the OEM wall wart that came with it and see how it works.

This will be hard, as I have no idea where the original brick is. Can you (or someone) please take a picture of the specs on the adapter so I can find a similar one?

Do you have a 2 amp wall wart (like for an apple device) ?

Oh and do a reboot with a database rebuild

That’s what I plugged it into now. Will report.

don't forget the reboot with database rebuild

Done, let’s see if it helped.
Thanks!

I'm betting more power source related though, just wanted to cover all bases :slight_smile:

The power source thing is so wild! I wonder if it was discussed/explained somewhere?