And now I have a brief window in which I may be able to prove it.
I just received 2 additional hubs today, which are not for me, but I have the opportunity to use them for a day or two before they leave my hands. Basically another user here who was ordering additional units was kind enough to have them sent to me so I could compare to my unit and be able to run some tests to try and figure out why my experience is so different from his.
I am now convinced 100% my original Hub has a hardware defect from the factory. And I also believe the Auto negotiation issues some people are facing are being caused by this as well and not the switches as support believes.
The 2 hubs i received today connect to my switch at 100M Full Duplex every single time regardless of port or cable used. This includes using the usb and power adapter and cable the first unit came with. This was without internet access supplied to the switch so it was not possible for them to grab the fix. The behavior remains the same with internet supplied.
The 2 new hubs also do not present any CRC errors, where the first is generating them seemingly at random. I have had 923 CRC errors from my hub in the last 30 minutes. 0 errors from the 2 new hubs.
I have restored a backup i just made of my hub onto one of the new hubs for an accurate comparison.
Both new hubs, the one with and the one without anything on it, respond 2-5x faster than my hub across the board.
Basically everything feels snappy and responsive compared to my hub. Even my motion lighting is more responsive.
Are there any tests you guys would like run to help show the differences and prove that my hub does in fact have a defect, as I would really like to be able to exchange it for one without an issue, and would like to help make sure others with these issues can determine if the cause is the same.
All my complaints with HE stem from behaviors the vast majority do not experience, Had I gotten a hub that works like these 2 hubs do I would have had a great experience from the start, instead of pulling my hair out trying to figure out whats wrong with my network or mesh that is keeping me from having the smooth amazing experience so many others are.
@bobbyD Please get in contact with me about this. Now that I have experienced a properly functioning hub I REALLY would like to exchange the one I have. I WANT to be a happy customer who can suggest the platform to all his friends and family. This is the experience I could recommend, not what I ended up with
Edited to add why I have 2 new hubs that are not actually mine, and a CRC error number.
Edit 2/3: I can generate as many CRC errors on my hub as I want simply by loading the main menu on my hub. every load or refresh is between 30 and 90 new CRC errors. The other 2 hubs still haven't generated a single error.. Correction loading ANY page on my hub results in more CRC errors.
Edit 3: CRC errors generated by spending 2 minutes just clicking through pages on the hub.
Port 3 is my hub, port 5 and 6 are the new hubs. And please no one try to tell me x% isn't bad... Per CISCO 0 is the only acceptable number of errors for a device to introduce.