Philips 800 Series Z-Wave Long Range Door Lock DDL240X-15HZW

Try including with security.

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My understanding is that Z-Wave devices that control access (locks) will refuse to join without security. The network controller doesn’t know what the device is before it joins, and Z-Wave is backward-compatible, so the network controller may still offer the administrator the option to have the device join without security, but the joining will fail if the device enforces secure joining on its end.

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@jkudave Thank you that was it. Its joined now. In the device menu theres no button for "lock/unlock" I am unfamiliar with zwave locks and generic lock device drivers.

How do I issue lock/unlock commands and get current lock state from the device details view and rules?

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It’s a lock so you should be able to lock and unlock from the device page. Try hitting the configure button and see if that changes anything.

I get this in the logs:

dev:72025-03-09 02:13:02.587 PMinfofingerprint mfr:"021D", prod:"0903", deviceId:"00D4", inClusters:"0x5E,0x55,0x98,0x9F,0x6C,0x8A,0x22", controllerType: "ZWV"
dev:72025-03-09 02:13:02.584 PMdebugbuilding fingerprint for unknown Z-Wave device...
dev:72025-03-09 02:12:52.545 PMdebuggetting device info in 10 seconds...

UI looks like so:

I think you mentioned before that it wasn't reporting the open/close state accurately. Was that the case? Did you use Smart Start to pair the long since it is z-wave LR?

What does the device type/driver show under device info? It doesn’t look like the lock paired with the proper driver.

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Device Data

Device Id 212
Device Type 2307
In Clusters 0x5E,0x55,0x98,0x9F,0x6C,0x8A,0x22
Manufacturer 541
S2 132
Secure In Clusters 0x86,0x72,0x5A,0x87,0x73,0x80,0x71,0x70,0x62,0x4C,0x63,0x85,0x8E,0x59,0x7A,0x8B,0x53
Zwave Secure Pairing Complete true
Zw Node Info 53 DC 84 04 40 01 5E 55 98 9F 6C 8A 22 68 23 F1 00 86 72 5A 87 73 80 71 70 62 4C 63 85 5C 8E 59 7A 8B 53

Just change the driver to the Generic Z-wave Lock driver


Also to make pairing easier in the future just use SmartStart
Add Device | Hubitat Documentation
AND [APP] SmartStart Manager for Z-Wave (Long Range support) - #2 by jtp10181
Under the Z-wave LR instructions (works for any modern ZW device even if not LR)


Lastly, you probably created a bunch of ghost nodes with failed pairings, read this: How To Remove Ghosts using hub tools or a UZB Stick

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Show the driver/type shown under device info tab. Yours should be Generic Z-Wave Lock.

IMG_0048

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That did it! Thank you!!!

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