I noticed over the weekend (possibly, but not definitely, since updating my hub on 10/8), that my automations were not running. Pool pump did not turn on/off, automated lights were not working, locks were not relocking, etc. Both time and action triggers seem to be broken.
I can control everything via the Dashboards, and through Alexa integration, but not the automatic things. I went to check the logs, but every time I try, I get the 500 error message, which is not very helpful.
Basically, nothing that should happen unattended is happening.
Basic Rule, triggered at specific time
Simple Automation Rules
Rule Machine: anything with a trigger, does not trigger. 4.x and 5.x rules both affected
Amazon Echo and Google Home integration
Motion and Mode Lighting apps
Things I have done:
update to latest software
changed some rules and resaved
added new rules with triggers (these did not work either)
rebooting, of course
But without being to look at the logs, it is very hard to debug this.
You won't - no worries. And if you see BobbyD's commentary you can even avoid going through the first couple of hub setup steps if you do the restore right after doing the soft reset.
To restore to a previous version... go to the tools page at http://[your_hub_IP]:8081 and it will pop up the diagnostic tools menu. Then choose "restore previous version." The password is the MAC address of the hub.
I'm first going to go to a previous firmware (using Backup and Restore) and see if that does anything. I have backups from before the upgrades, so I can always try the reset/restore if that does not work. We'll see!
Well, rolling back the firmware and re-updating fixed the log issue, I am not sure other stuff is working, but at least I have the logs, which will make it much easier to see what is going on. I will have to spend some time after work today really debugging, but I have stuff to look at, so yay.
Sadly, the FW rollback/update did not fix the rules issue. I can see the log now, and the triggers do not show up. E.g. I changed my "turn off pool filter" rule to 1:05. Log shows I updated the rule: app:7302021-10-13 01:02:57.873 pm infoapp: When time is 1:05 PM …
I just had the same issue today I ended up reverting to back to 126.96.36.199 to fix no response on All z-wave devices. That didn't fix it. I had to reset z-wave. I've been adding back devices all day. what a pain.