Left for work this morning, got the geofence of me leaving at 730am. Got to work, read the forum, went over to the hub and get the "no response from hub". Get the mrs at home to open a browser and check locally "no response from hub".
No automations working, get her to fire up http://HUB_IP:8081 and reboot hub.
Then mrs sends a pic through, Error: Request failed with status code 401.
really hard to trouble shoot at work and alot of my automations are needed before I get home.
What can I try ?
Do you know the hub's IP address? I assume you did a DHCP reservation, so it's address doesn't change.
Does your wife use a PC or a Mac? If it's a Mac, she open a Terminal and run "ping -c5 ip-address" and tell you what the output says. There's got to be an equivalent for PCs.
Edit - duh, I'm an idiot - you already know the IP address.
got her to logout, then had to redirect her to the router cause the hub needs the MAC address to login smacks forehead
navigate her through that, get MAC, login and hitting reboot.
What can cause this, how do I stop it happening again ?!?!?!
Hub has rebooted and back online now. My first instinct is always to pull the power but I fear the database corruption which stops me doing it.
You need to Logout from the :8081 page, and login fresh again, with the hub MAC address as the login. Then it will reboot. Logout is at the very bottom of the list on the :8081 page.