I have one device (GE Smart Dimmer) that shows disconnected and i cant get it reconnected. No information on how on the Wink website.
I have several other devices (GE Smart Dimmer) that were deleted (I didnt know not to do that) without being disconnected and now they are pretty much useless. Tried factory default (tap top of button 3 times, tap bottom button 3 times). Nothing works. I am very excited to move over to the Hubitat platform but frankly dont have any devices to bring over???
You must do a Z-Wave Exclude on each device before it will join Hubitat. Typically this is done by putting the hub (Hubitat is fine) into Z-Wave Exclusion (see Settings / Z-Wave Details), then then tapping the button on the device; then wait a minute or so. You should see a message about Unknown Device Excluded.
As @bravenel indicated, your devices need to be excluded before they can be included, and he also described the general process of putting the hub (Hubitat) into exclusion mode, and checking for a device excluded message in the logs.
When you do this, the individual device, like your GE/Jasco switch, has to be put into pairing mode (yes pairing mode is needed to both exclude and include a device).
If you know the model numbers for your switches and dimmers, you can find detailed instructions to reset them in the Hubitat Documentation. I’ve added a link to the relevant documentation below:
No never which was unerving so i did them both. From the videos i looked at one had press top button 10 times. The other had rapidly press top button 3 times then bottom button 3 times. None of them had the pull the plug out which i think did it. I believe when you do that it does it all for you, removes it from the network and factory default. Hope this helps