I have two Schlage BE469 locks originally bought in 2018. Both were replaced by Schlage under warranty due to faulty touchpads. Now one of them is getting flaky. I can't always tap the SCHLAGE logo to lock the door when leaving for a walk. This is super bad for WAF as she often goes on walks, and we never carry keys anymore. So, I think it's time to replace this. I see they are still selling the BE469, though it is now $100 more than I paid 6 years ago... But, I wonder if there are better choices these days. So, folks - opinions. I want your opinions of what is a good choice for a door lock in early 2025 and why. Thanks!
And I noticed that there's also a BE469ZP that's quite a bit cheaper. Better choice? They really need to make the touchpad more bulletproof.
Do you carry iPhone or Android? If you're an iOS family, do you have Apple Watches? How about the lock. Does it lock easily or do you need some force behind it? Do you need a key option as shown or are you good with keyless only (keyless only options have hidden terminals on the bottom for an emergency boost from a 9v battery)?
We are an iOS family with iPhones AND Apple Watches. Since I have HomeKit integration enabled we can lift our wrist and say "Unlock the Front Door." It's great. But, my wife doesn't like to talk to things. As for your other question, keyless is actually fine since we don't carry one anyway. And with three "smart locks" plus the garage there's always a way in if one door doesn't work.
What about the lock strength? Schlage are known for having strong motors to compensate for deadbolts that are difficult to turn due to door misalignment that can't easily be corrected. Is that a requirement for your situation?
Not really. The alignment of the deadbolt is good and friction is minimal. I guess this points out that I have appreciated the relative robustness both of the motor plus the security of a well-built lock. Maybe I have to live with replacing it every 6 years?
It is really a shame Schlage (and others) have moved away from Zigbee locks. I have the Zigbee version of the BE469 (can't recall the exact model number) and it has worked flawlessly for nearly 5 years.
If you can find a Zigbee lock, I highly recommend that over Z-Wave. Sorry I don't have more specific model info, as these Zigbee locks are becoming harder and harder to come across.
*****One more - YRD226-HA2-619 Yale Assure Touchscreen Deadbolt with ZigBee & Reviews | Wayfair
OK, then it comes down to opinion, features and integration really.
For Z-Wave, maybe this one -
For Apple Key, maybe this one -
Then there's Aqara locks too. There are also several that have either Face ID or Palm vein technology where they read the blood uniquely flowing through your plam. Just maybe a little early to be able to readily get those. Many are now WiFi too, which lasts a reasonable amount of time compare to past WiFi locks.
Integration with WiFi may be a non-starter on Hubitat. You may find more WiFi lock support on HA. So HADB back to Hubitat is a possiblity I guess, but I like LCM and there are only community lock managers on HA as I understand. Also, if you're not on HA at all, that's a non-starter right there.
BE468GBAK
I used to have Yale zigbee locks in my old house. The new home I moved to has 6 external doors, and I had trouble finding Yale zigbee deadbolts in sufficient quantity when I moved in 2023. So I ended up with 5 Kwikset HomeConnect Z-Wave 620 deadbolts and one lever lock. So far, they've worked pretty well.
I used to have Schlage locks before I got the Yale locks - with similar quality issues to what you've reported.
I've held off installing a controlled door lock because our deadbolt is a double key, with one on the inside. Is there a deadbolt with a key on the inside, rather than a lever?
(The logic for the double key deadbolt is that we've got a glass door, and it would be too easy to break the glass to reach in and turn the lever)
I have a Yale Z-wave on my back door and I hate it. Paid a lot for it too, because it was designed to specifically fit the french doors. I've used a Kwikset Z-wave on the front door (connected through my Ring Alarm) for years now and it works like a charm. It's a bit noisy when it locks, but it just plain works and the batteries have surprisingly good life.
This was asked in another thread. I believe the answer was no.
In many locations, it is a violation of code to have a double key deadbolt installed.
FWIW, my Schlage BE469 (original Z-Wave/S0 security) is on a front door w/direct sunlight on the lock about half of every day (SoCal so we have a lot of sunny days), and touchpad is still working normally. Installed in 2016, so about 9 years old now. Obviously a YMMV situation...you seem to have had unfortunately luck w/them.
And IMHO a bad idea in general, from a safety perspective, if you need to get out of the house in an emergency, fire or some other threat. I do get the glass door issue, but for me the break-in risk is less concerning than the get out risk.
I agree with what @jkudave has written about the undesirability of double-cylindered locks. With that said, the Level Lock will work with double-cylindered locks. And will work with Hubitat, once the platform supports Matter locks.
The listed BE469 CEN in the first post, since it is Z-wave is probably actually a BE469ZP.
I think the "CEN" is just the trim that it has.
If cost is not a deal breaker, I would second the Yale Assure 2. I have a Yale Assure SL (YRD256) on my front door and its looks great and works good. The SL is Z-wave only so I cannot connect it to the mobile app for auto-unlock which was sad. The Assure 2 has a model with BLE and Z-Wave (and possibly Wifi not sure?). If you have the BLE and Z-wave then you can use the Yale app when in BLE range.
For a lower cost option I would look at the Alfred locks. I have a DB1-C. Lock itself works good. The auto-unlock with the Alfred app has been very flaky but I think its due to my old phone. Other people on here have said it works perfectly. The family gets confused by the keypad because you have to put in the code and press # (hash tag according to my kids) which no one can remember. It has a # and * at the bottom just like an old landline phone would. The Yale has a check which makes it more obvious.
Thanks. I am happy with the Schlage except for the reliability. And @danabw my front door is always shady and cool. Faces north and on a covered porch. You'd think it would be the best case scenario. But, it does get pretty chilly here in the DC area. I'm going to take a look at the Yale Assure 2 also.
Ironically I found this thread just now. Schlage BE469ZP - Touchpad Randomly Stops Working. So even brand new units shipping currently still have this problem.
If there's glass (many of us have this situation) then there's already a weakness in the frame that makes it unnessecary to worry about that. One swift kick of a door like that and they are in.
If you're in a high-crime area where you need to have that level of protection, then a dead-bolt is the wrong type of security. You need anti-kick door locks. Haven used to be one such lock. I believe they had a WiFi version for a while, then moved to mechanical only. Then changed design entirely and went commercial.
Don't forget that much like holding the highest office in the land, locks are for honest people. Add criminals into the mix and the whole plan gets turned upside down.
I have two used BE469ZP's someone sold me on the cheap, so far no issues but the keypads get very light use. They are on a door direct into my office and the back service door for the garage. I have a Hodgepodge of locks because I am a cheap a$$ if you cannot tell. 1x Yale Assure SL (bronze, open box from amazon), 1x Alfred DB1 (black, on sale and wanted to try it), 2x Schlage BE469ZP (1 bronze and 1 silver, both used). At least I put both bronze ones near each other, and the silver is on the back of the garage which actually looks good there. All new bronze door knobs except the service door I got silver to match the lock.