Try switching the zigbee module to use the generic zigbee lock driver, if it works I'll add the fingerprint, if not you can blaim it on control4.
If it doesn't work it's very unlikely we will support the control4 zigbee lock module in the future.
It works in that it will lock and unlock, but that's it. It will not get or write codes.
It isn't that hard or expensive to just get the non-Control4 zigbee modules, so if it isn't something easy to add I wouldn't worry about it. The non-Control4 ones are usually findable for ~50-60 on eBay, and I know for sure that they work.
Sorry for the late reply @doug, I was trying to dig up the posts I had read through on the ST community. RBoy and several community members over there had actually tested a bunch of repeaters to see which ones worked best with locks. Not all beaming repeaters are created equal unfortunately. And worse of all: If there's a "bad" beaming repeater near your lock in addition to several "good" ones, the bad one can cause issues as the lock may try to choose it as it's primary routing node causing messages to get lost.
I ended up moving and/or replacing all of the "unknown quality" smart plugs and making sure there was only known "good" beaming repeater near each lock. I also found that while the Zooz in wall switches make good repeaters, they don't work well for locks that are at 0 degree angle to the lock: IE: Imagine if the switch is in the same wall as the door: The signal from the lock would have to travel entirely through solid material to reach the repeater: The solid core of the door, plus the door frame, plus any wall studs, wall insulation, etc. It might only be 18 inches away but given the amount of solid material involved the signal quality is going to suck.
So I made even if there was a repeating switch near the lock that I still added a repeater in a plug that could "see" the lock from where it was plugged in. (IE: signal could reach the lock without encountering any solid material whatsoever.) Plugs work well for this because they stick out of the wall and get excellent line of sight. The Zwave module is on the interior side of the door so I also made sure the repeaters were on the interior as well.
It took a couple months of moving things around, but it's rock solid now. Here's the post from RBoy that I based my repeater purchase decisions on:
In general the Zooz stuff appears to work very well for me. In wall switches as well as the smart outlets have all been working great as beaming repeaters for my locks.
everything still smooth with the zigbee lock? I haven't even installed my kwikset 914, but may go ahead and swap it to zigbee. I've already decided the other two locks I buy (one day) will be zigbee just because of everything I've read
Just an FYI to those that would still like to try swapping out modules...
I purchased this Kwikset Convert Smart Lock Conversion Kit on Amazon for $21.60. Took the Zigbee module out of it and swapped it into my 912 (formally zwave) lock. Works perfectly!
To recap, I have never in 6 years had a reliable connection to my bulkhead door lock. It worked perfectly near the hub (both Hubitat and before that, ST) but never worked on the door. With the zigbee module installed into the lock, it now works like a charm and cheaper than buying just the module on eBay!
There are plenty of these to be found on Amazon, just pick the cheapest used one available since it's only the zigbee module that's needed. Worst case, it doesn't fit/work with your lock and you just have to return it.
Used is the way to go for this - whether off Amazon or eBay.
Just a reminder, do not buy the red colored zigbee module - it is for Control4 only and will not work on Hubitat. If it doesn't say either way it is probably the non-Control4 version.
Just have to wait to find another around $20.
