There’s a bit of a knack to them I find.
Resets the device, 6 times off/on. Keep the off position longer than the on. You simply need to flash them on, then back off. Keep off for 1 second, then flash it on again. Until 6, on the 6th leave it on. This is for the bulbs.
The dimmer unit:
Make sure you have at least one light attached. Hold a pin in the reset and watch the light dim and then brighten.
As soon as it does that, search for devices.
It should find the device, as soon. As it does power the device off, then back on (it it can hang on initialising). After a while you should be able to change the name and hit save.
I’ve done it this was with 14 bulbs, and 3 dimmer units. Yet to have any of them drop or have any issues.