Hubitat web is VERY slow. It defeats the benefit of local processing

[jmwarren85_hubitat]

What is the Ethernet fix for the C5, is it something I can change myself?

I’ve tried turning off all devices for the dashboard and restarting my hub but I’m still getting delays of 30s.

[bobbyD]

@jmwarren85_hubitat

What is the Ethernet fix for the C5

Hi there, please see below post. If you continue to have problems, please send us an email at support@hubitat.com so we can further research.

C5 Hub LAN connection issues with Network devices

Hi there, thank you for reaching out. Both Asus and Netgear network devices are known to have issues negotiating the link on the Ethernet port of C-5 hubs. There is a fix that is deployed automatically within 24 hours after the hub is first connected. If you'd like to speed up the process, you could access the following path from your local network to make the configuration change, now: YourHubIP/hub/advanced/network/lanautonegconfigenable Please replace YourHubIP with actual IP address of yo…

[jmwarren85_hubitat]

Thank you for your quick reply. I followed your instructions and my dashboard load time reduced from up to 30s to 8s.

What is interesting is that I’ve had the hub running for over a month now so maybe the fix was not applied automatically as you suggested.

Secondly currently use UniFi and technicolor network gear, no Netgear or Asus equipment at all.

[bobbyD]

@jmwarren85_hubitat

dashboard load time reduced from up to 30s to 8s.

Thank you for the update. 8s is still a lot of time to wait for a dashboard to load. Mind me asking what browser are you using?

@jmwarren85_hubitat

no Netgear or Asus equipment at all

Is not strictly related to these two manufacturers, it could be any switch that doesn't negotiate the hub's link properly. We just happened to notice that majority of people having this problem were using either Netgear or Asus devices.

[aaiyar]

@jmwarren85_hubitat

I followed your instructions and my dashboard load time reduced from up to 30s to 8s.

I'm curious. After applying the fix indicated by @bobbyD, had you rebooted your C-5?

[jmwarren85_hubitat]

@aaiyar

I'm curious. After applying the fix indicated by @bobbyD, had you rebooted your C-5?

I checked before and after rebooting, still the same result.

@bobbyD

8s is still a lot of time to wait for a dashboard to load. Mind me asking what browser are you using?

iOS safari 10s
iOS hubitat app 10s
Windows edge chromium 4s
Windows Firefox 4s

[mitchjs]

Same here slooow on iOS app

[aaiyar]

1. What brand router/switch is your Hubitat connected to?
2. When you created your Dashboard did you choose the "Use all my devices" option?

Don't use the "use all my devices" option. Only select the devices that are on any particular dashboard for that dashboard.

[mitchjs]

for #1 its a Arris NVG468MQ (and PC web access is lighting fast, its just iOS)
for #2 didn't touch that setting, it defaulted with use all my devices, so that is set that way

mitch

[aaiyar]

@mitchjs

it defaulted with use all my devices, so that is set that way

Change that setting. Only select the devices that are actually on any particular Dashboard for that Dashboard. This will dramatically speed things up.

[mitchjs]

ok, ill give it a shot...

thanks!!

[aaiyar]

This thread explains it in more detail than I have .....

Dashboard really slow to open

Any suggestions as to increasing the speed of the dashboard page loading. My dashboards seem to take a long time to load. I have done some digging on the forum and really couldn't find anything on how to improve this.

And this explanation from a former community member:

Dashboard Warn Message

This is why dashboards can be so slow to load and cause other slow-downs on your hub. I didn't know this at first, but any device that is assigned in a dashboard app (not added to display on it mind you, but selected in the app) will be polled for current attributes when the dashboard loads and then every so many seconds while that dashboard is open, pet the app setting. So, leaving a dashboard open on a wall-mounted tablet that has "Use all devices" selected can use up a lot of resources. Y…

[PPz]

My dashboard becomes slower days after days, but inconsistenly. Sometimes, it's ok for days, sometimes, it's not.
And I play with the same hardware since weeks (months), to avoid that my changes interfer with what I want to check.

C5, latest firmware (2.2.0.128). "patched" with the Netgear/Asus (have some in my network). Using the rebooter App to enhance the speed. Had a dashboard, always displayed (thermostat and additional info) but launch it now on specific purpose (to avoid the "always on" app). All dashboards doesn't have all devices installed.

One of my problem: when I click on a simple button ("increase the temperature"), sometimes the result is immediate (I see a tile with the increased demand), sometimes there is no result at all (even after multiple clicks). And I need to click on the refresh button (upper left of the dashboard) to see the result. WAF decreased a lot because she hit the increase/decrease temperature without results... (but the device itself has updated. The tile on the dashboard didn't).

However, sometimes, the refresh IS immediate. Single click (without hitting the refresh button) and... done. This is very awkward. On the same hub, with the same hardware, with no changes, even after a reboot.

Today, the problem was "as usual": no immediate refresh. The hub rebooted yesterday (5AM).
I went to my hub (http://myip). Didn't check anything. didn't reboot anything. Just logged in.

On my thermostat dashboard, the refresh IS immediate ! Instantaneous !

So my question to @bobbyD : why should I log in to obtain that immediate refresh (and a fast dashboard) ? And opposite: why the refresh is not immediate when I didn't log in ?

UPDATE: When I log out (after logged in...), the dashboard behaves as expected: fast and immediate refresh. That means I need to log in to have a fast dashboard...