Alrighty then, I guess my mind is worse than I thought. Not lol.
Ok, i followed the directions to import hubitat package manager to my hub. Then i get this error:
Any ideas? I am not even sure (i bought the c7 used) if this hub had all the proper stuff on it.
Thanks
It's best to do another screenshot using the hide option to protect your hub's UID and MAC on a public forum.
Did you factory reset it and set up as new?
Also, for the HPM issue, check the logs. Seems like maybe it is having an issue downloading the repo list from github. Do you have a functional DNS server?
Well, i think i did. I went through the setup procedure.
So, i decided not to risk it and i found the factory reset in the diagnostic section.
I will let you know how it goes. Lol. All that work, shot. Oh well. Part of the learning curve.
The prior user possibly had only done a soft reset and not a full factory reset. This would have possibly left stale data in the z-wave and zigbee radios. This would not have caused the issues with HPM though. If you got presented with the setup process like a new hub they at least had already done a soft reset.
Good to be sure it was fully factory reset now though instead of after you start adding devices and find old junk in there.
Well, I tried all three setting for network speed with reboots between and none of the three acrually allow me to install hubitat package manager.
I also factory reset (not soft reset) my c7 hub before I tried the above.
Anything else to try?
Still getting the same error with HPM? Something on your network is not right. I am guessing the hub cannot reach github to download the repo list.
Lets try and see where the problem is exactly.
You can go to Settings > Network Setup > Network Test
Try the default ping first (1.1.1.1)
Then try cloud.hubitat.com
Should look something like this
Also you can go to: My Hubitat > Registered Hubs
Click Hub Details and check the last checkin and Active flag
You are correct, sort of.
But i can log into my hub, i can try to add devices, make changes to the settings, and no clue why it is not reaching the internet. My network works for everything else, including all the tuya wifi stuff i have.
?
Cloud.hubitat.com get no results through ping. Cloud.hubitat.com through chrome comes back forbidden error.
Can you use a PC browser? This will be easier on desktop
Go to this endpoint in a browser:
http://HUB.IP/hub2/networkConfiguration
filled in your IP for you: http://192.168.11.145/hub2/networkConfiguration
If you do this from Chrome and some other browsers you should get a "pretty print" option.
Copy and paste the text (even if you cannot get pretty print mode I can parse it).
Should look like this:
Alternatively you could install this driver and set it up on a virtual device:
[RELEASE] Hub Information Driver v3
It will grab a bunch of endpoint data and show it as attributes.
Under registered hubs, it has mine and it says 9-4-24 active no
Now, here is the other text.
{"usingStaticIP":true,"staticIP":"192.168.11.145","staticGateway":"192.158.11.1","staticSubnetMask":"255.255.255.0","staticNameServers":["1.1.1.1"],"dhcpNameServers":,"dnsServers":["1.1.1.1","192.168.11.1","9.9.9.9","1.0.0.1","1.1.1.1","8.8.4.4","8.8.8.8"],"lanAddr":"192.168.11.145","wlanAddr":null,"wifiNetwork":null,"wifiMessage":"WiFi is not detected.","ipMessage":"Hub's IP address is <a href="http://192.168.11.145">192.168.11.145 (Ethernet) via static IP address.","lanAutoneg":"FIXED_10","hubVersion":7,"wifiDriversInstalled":false,"hasEthernet":true,"hasWiFi":false}
But, when i click on find hubs, it just says looking for hubs. Even when i give it the ip address of the router, it cant seem to find it but if i go to the ip address, it goes straight into it.
This is so strange. It is like the hub is missing some software or something.
Thanks for the help. I need it.....
Seeing that you are using a Static IP, my first guess is that the hub doesn’t like one of the settings you’re using. Try turning off the Static IP (may need to use the Network Reset button under the hub) and see if that resolves your issues.
Thanks, i will try that in the morning.
I understand the hub seems not to access the net, i just can not for the life of me figure out what. All my othercwifi crap works. (Sensors-switches-plugs) work just fine through the net. That is why i think something may be up with this hub-router.
It looks like the hub IP is not on the same subnet as the gateway. Therefore no routing out of the LAN.
192.168 vs 192.158
That’ll do it. Presumably a typo while inputting static IP settings.
@pauljneil2 the quickest way to resolve this is probably to push the hidden button on the bottom of your hub. That will reset the network settings to DHCP.
Static IP configuration is sometimes necessary for other reasons, but if your router can do a DHCP reservation (most can), that’s usually the least error-prone method to prevent the hub’s IP address from changing.
Agreed, why did you even setup a static IP on the hub?
Just switch it DHCP and let your router tell it the correct settings.
Nearly all routers can set a reserved IP in the DHCP table, so that way you can keep it on the same IP but let the router handle the configuration.
To add, when you have a lot of reservations, screen cap your DHCP table in case you have to replace your router for any reason. This way you can see what is supposed to be what and recreate the table. Or even if replacing a device like the hub, you simply need only change the MAC address portion of that entry.
Download the Hubitat app
