Hubitat package manager wont install

⚙️ Custom Apps and Drivers Hubitat Package Manager
22

@user5298

Thanks, i did not even see that. Oh my. Ok,

And to
@jtp10181
Yes, in my router i have that ip reserved for the hub also. In the instructions, it said to use a static ip so i could always find the router. Go figure. Thanks though.

And gurss what, i think it is letting me update hubitat on the hub now.

It says downloading and up to 5%!

I think we found it. Thanks everyone for the assistance. You have no idea how i have been pulling my hair out for a few weeks teying to get this thing to work.

Truly, thank you all. I will keep you informed.

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23

What instructions? Not for the hub, if that is what you are referring to; they suggest a DHCP reservation over a static IP (or findmyhub.hubitat.com if you don't want to).

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24

Oh, and to be clear, when i said the update, i was referring to the hub firmware, not hpm but i suspect that will work now as well since it can see the main gateway.

@jtp10181 thank you so much for identifying the problem probably being the network settings. I knew the router was setup correctly since it has worked for years. Lol. But it was that statement that led to the discovery of my gateway address being (FAT FINGERED) while using my phone to program the hubitat hub.

Thank you everyone. Now i can start.

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25

If you have a DHCP reservation on the router then the hub should be set to DHCP not static.

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26

I'm glad it's working now, but we'd still be grateful to know what "instructions" you are referring to in your post here...

If there's perhaps an opportunity to clear up some language in those instructions, it would benefit future users too.

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27

Oh my. Well i do not remember where i saw that, but i will keep my eyes peeled and let you know when i find it again. Thanks. The problem the whole time seems to be me and my fat fingers typing on my phone even though it is a big phone. Lol.

28

OK, Update on my progress....

Not much. Well, this update keeps failing to complete the download. It gets to about 10% maybe before it says it was unsuccessful.

Some good news though. I finally was able to get HPM installed! Yes! Some progress at least.

Now I have a different problem.

First, I think I turned on the secure hub.

When I go to findmyhub.hubitat.com, it does show my hub. When I click it, I get the page that says

This site can't provide a secure connection.

Then it says to run Windows diagnostic or reload. Reload does nothing. Troubleshooter can not find the problem. Lol. I expected that.

So, now i believe i might have bricked this thing. I sure hope not but i cant log into it at the address. Oh, and I unplugged the hub and plugged it back after 60 seconds. It didn't help.

Now it does seem I broke it.

29

Crap. Crap. Crap....... you know how slow I typed that. Now what to do? Time to read more documentation it seems.

30

Alrighty then, here is what I have tried:

  1. I was able to load the troubleshooter.
  2. I downloaded the hub update 184
  3. I restarted the hub in safe mode from the troubleshooter.

Now it loads a login screen that will not allow me to log in. I even tried to reset my password, and guess what? Not it says there is no account in the name of any of my e-mail addresses.

I can not log in or reset my password. I am stuck and tired. I will tey some more tomorrow.

Thanks everyone.

31

put in a support ticket at support.hubitat.com and at the bottom click account issues.

Your platform should have downloaded in less than a minute. Check your network settings at yourhubip>>settings>>network setup.

Change your network speed from 100 fixed to auto, and if on auto change it to fixed 100.

That should solve your download issue

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32

I’m getting confused about which steps you’ve taken after correcting the error in your network settings (as a fellow fat-fingered user, I feel your pain).

It sounds like you may have turned on your hub’s login security?

Please note that the username and password you create to secure the hub’s local login has nothing to do with your hubitat.com portal username and password.

Can you clarify whether or not you have turned on login security?

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33

Did you turn on login security or the option to force the hub to use SSL? Cause this sounds like an SSL issue.

And this sounds like login security.

Honestly I would just full reset your hub again. Stop messing around with settings when you don’t know what they do.

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34

+1 for this approach.

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35

In your earlier posts you were able to connect to 192.168.11.45 even though your gateway was set incorrectly. Has that stopped working?

When you went to findmyhub.hubitat.com, does it show your discovered hub at this same address?

Are you using the same browser to connect to the hub, as some browsers can be configured to refuse connections to non https sites.

Is this what you turned on? Note that the credentials entered here are different than the ones used to register your hub.

1000009830
10000098302034×1173 142 KB

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36

Ok, everybody, I am learning. Lol.

Now, I have gotten to where I think I should be at this point. (The start or re-start!) LOL

I used the diagnostic part (ip address:8081) and first I told it to download the update. It took a while, but it finally finished.

Next, I clicked on reboot hub, and after it restarted, I tried the IP and nothing.

So, I loaded the diagnostic program back again, and this time, I pushed the restor previous version, and 184 was there, so I selected it. It installed and rebootd and now i can get back into the hub, so just to make sure i had not messed it up, i did do a full reset and so far, all is good.

Well, I waited a ɓit to send this mesage to make sure I was correct with my settigs. It apears so. I am able to install hubitat package manager and from there i loaded some tuya apps.

Again, thank you everyone,

I understand we (noobs) can get on your nerves sometimes, probably more often than not).

I believe some of the problem was me, but I also think there was some leftover something in the hub tha was messing with me until I did the full reset of the systm and started over.

Now, steep learning curve here I come!

Paul

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