I'm new to HE with the C-8, new to smart switches with the Zen72, but have had my Wiz bulbs for quite awhile (and like them when they work properly). I have tried to piece together answers to my problems from several different posts on here, but some are a few years old so I don't know how specifically relevant they are now, some utilize different component variations so I don't know how applicable they are, and some mention things like "just use XXX and XXX" without an explainer (which I then also can't really find either).
Here's what I'm wanting to do and what my issues look like:
I have already swapped out several dumb switches for Zen72 dimmers. They work fine without enabling Smart Bulb Mode, I just make sure to not dim them. When I go through the button commands to enable it, I get the green LED light confirming it, but then the bulb is either off, indiscernibly low light, or dark red. I no longer have the ability, whether at the paddle or through control in the online Hub control (the top of the Device menu, not actually set up apps or drivers for these specific on/off commands I'm trying to give them to turn them on/up after enabling Smart Bulb Mode), to actually control the bulbs. I tried emailing Zooz support, but they weren't any help and just copy/pasted the instructions for enabling Smart Bulb Mode.
What I'm wanting is standard. I want a single tap up/down to turn on/off, hold up/down to dim within the IP command, double tap up/down to revert to 100%/0%, and a triple tap up/down to turn ALL smart lights in the house on/off. I don't really need to have them control "Scenes" in the Wiz sense (if I really want Candlelight or Party for some reason I have no problem opening up the app to change it). I specifically needed a switch that doesn't kill power to the bulbs because the one issue I have had with Wiz bulbs is if the power is off at the interval in my Rhythm cycles where it changes to the next light point and then the power kicks back on it often has an issue getting back into Rhythm unless I get out my phone and re-enable the Rhythm for each room, but if the light switch is on/has power at each interval, they always switch over just fine.
What I need: help understanding why I need to enable Smart Bulb Mode via paddle commands as Zooz instructs (vs. just disabling the relay control on the paddle through the Hubitat software), how to set up each switch to do each command as described above, or at least a reference to a post or article that already directly walks a newb through each step of how to complete it (which I have not found), and any pitfalls/hiccups I may encounter that you're aware of. I have spent 5 near-solid days trying to troubleshoot this mess, and I'm worried that my goofing around trying to implement different ideas and failing is just going to end up creating a mess in my hub that I won't be able to fully undo without just resetting it and starting over. Would DESPERATELY love to get help. I try to remain self-sufficient with this stuff, which is why I have spent FIVE days trying to figure this out, but to no avail. Thanks!
(Implementations currently: Amazon Echo Skill, Wiz Integration. There are other apps currently installed as well, but which I have not used or have used, found out it either didn't work or I did it wrong, and have then deleted (rules/buttons/mirrors/whatnot) which are: Basic Rules, Button Controllers, Groups and Scenes, Mirror, Room Lighting, Rule Machine)