I have about 15 or so of the Enbrighten Z-Wave dimmers throughout the house and realized that the one that is controlling the lights in front of my house is just not responding anymore.
I just switched from ST to HE over Christmas break. Am I missing some sort of diagnostic to run or should I just exclude it and try to recreate the device?
Thanks in advance!
Settings:ZWave Details
Take a look at the values and buttons on offer in that screen:
In my case, the received radio 'intensity' is 43dB and the RTT (round trip time -- imagine it's like a ping) is about as small as possible. In other words, I'm getting a great level of connectivity for that device. I suspect you might find negative dB numbers and very large RTT numbers.
Also confirm that you have routing for that switch...last column of the Z-Wave Details page...should have info on how it routes (communicates) to the hub, similar to below:
And to confirm, I assume you mean not responding via the Hub/automations. The switch is working when you turn it on/off manually, right?
I don’t even have a db stat there
Yes, it still works when you physically use the switch.
Your RTT on the Front House switch is very bad (65001ms).
Is the routing (last column) missing for all three lights? Nothing in the last column at all?
Can you post screen shots of your entire Z-Wave Details page showing all your Z-Wave devices?
@howie
Holy hell do you have a lot of ghosts. You need to back up a bit and delete all those entries that don't have anything in their routing column. Your mesh is a mess my friend.
Just delete them and re-add?
Everything other than the one switch is responsive.
They may be responsive but their likely not routing properly.
Do I need to exclude them and then start building it out again slowly?
You can try to exclude them - however they may not exclude successfully.
If they don't exclude, since you have so many devices w/out routing and are likely ghosts, it might be simplest to hit some breakers to remove power from as much of the house as you can, keep the hub connected/on power/network, and then for each device w/out routing, hit "Refresh" one or more times and then you should see a "Remove" option. Hit Remove one or more times and hopefully the devices will be removed. You may need to do them in batches so you can have power removed from the devices but keep power/network connection to the hub.
This is an example where the Remove button has been surfaced:
Remove won't work unless power is removed from the ghost/device.
Another, maybe simpler option since you have so few devices that appear to have paired fully/successfully could be to do a Z-Wave reset and then after the hub has rebooted: 1) Exclude every Z-Wave switch/device you have, previously successfully joined or not (this is a MUST to ensure they are all ready to pair to the hub), and then 2) Add the devices back to your hub, mains powered devices closest to hub first, and checking the details page each time to confirm that they device added properly.
The latter has the benefit of allowing you to re-create your Z-Wave mesh in a way that should have better results (i.e., adding devices by carefully building from the hub out).
The only one now without a route is Front of House, which naturally was the original device that brought me here to post.
Excellent, glad excluding worked for the majority...and removing them should have the result of clearing up your routing generally (though that can often take some time).
So remove power from the Front House switch, hit "Refresh" a few times and see if the "Remove" button appears.
If so, then hit "Remove" (may take more than once) and hopefully the evil switch will be removed, and you can then 1) Exclude it (just to be safe) and then 2) Re-pair it w/your hub. If I was doing this I'd reboot my hub after the remove, and before moving on to the exclude-re-include of the switch.
Oops...Forgot about the other switches you excluded...after removing the Front House switch (assuming the Remove option works) then you'll want to exclude and re-include all the switches starting w/the ones closest to your hub, and moving outwards.
And if the Remove option fails to work for the Front House switch, then you'll likely have to:
Thanks for your help. So I turned power off and tried to remove, but that didn't work. Now though all of the devices lost their routes again in when looking in the settings. ugh.
Forget that - it came back. I'll look at the Ghost Removal. Thank you
Until that ghost is gone it will unfortunately continue to cause you problems..
Download the Hubitat app
