Dashboard controls stopped working - appear "read only"?

Hello. I have a C5 with platform version 2.4.2.157. I've had 4-5 dashboards for many years, all of which stopped working recently. To clarify, the dashboards open and show the correct current state of devices, but trying to turn on/off a light, lock/unlock a door, or other operations just show me an hourglass icon (with "sending...") and never end up changing the device's state.

2025-08-31_14-40-13

The dashboards fail to work when accessed from a mobile device (phone) and laptop via browser. With the browser, if I go to the Hubitat Device's page, I can control the lights, locks, and other devices fine.

Any idea why the dashboards appear to be "read only" now?

Try flushing the browser cache or accessing using incognito mode. There were a couple of security changes made in 2.4.2.x and the browser may be attempting to use the wrong access codes.

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Same issue here. The suggestions for flushing browser cache / incognito mode produced the same result for me. Fixed by rolling back firmware.

Thanks for the suggestion. I just tried a browser I have never used before and the problem persists there, so I think that rules out a browser cache.

@kolesar.rick Were you running the same platform version as me (2.4.2.157)? What version did you roll back to?

Also I just realized the dashboards all say "No devices":

But there are many devices in every dashboard:

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Found the issue in another thread, but no solution yet (other than remove and re-add all tiles):

Looks like something broke with the latest security update:

Should be able to reauthorize the device to the dashboard and have the tile pick it back up I think.

I had to roll back to 2.4.2.143. Dashboards still say "No devices" but the tiles actually work now. 100% related to the 2.4.2.157 update

my legacy dashes are all working fine on both c7s and c8 . I can turn lights on off etc open garage doors. are your the non legacy newer dashboards?

same issue for me, no buttons work since last firmware update, have been working for 5+ years, i've changed nothing except the firmware

I'm having the same issue.

I have 2 C8 Pro's at diferent locations. 1 works perfectly but the other 1 dashboard tiles show up but don't do anything after the 2.4.2.157 update. 2.4.2.158 dashboards still have the same unresponsive issue. They are visible but don't function. Basic Rule Routines seem OK. Going back to 2.4.2.143 fixes the issue.

Yep - same issue here with 2.4.2.158 - hourglass button reaction on dashboards. Tried adding devices to the dashboards from inside the device preferences and I think that worked for one device - but didn't for any others - so I'm not sure what is going on. I just now reverted back to 2.4.2.119 - which was the only option I had other than .157 - it seems to have brought things back to life.

Does this issue still appear on 2.4.2.159 or later?
I cannot reproduce it so far.

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Same issue happen to me - in dashboard, tried to switch on/off lights, it get stuck with the hour glass icon.

Issue happened after update to 2.4.2.159 and issue still persist after updating to 2.4.2.160.

Same issue on beta 2.4.3.115. C8. Just messed with this for an hour. Control from devices works but not from the dashboard.

Could this be a chrome security issue? Nope, same from Brave. Is there a way to access the local dashboard https? Also access from Alexa works for failing dashboard group devices.

Not able to reproduce your issues, but does the JavaScript console show any errors?

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C8 Pro hub here and I had the exact same issue, all my dashboards stopped working. I can confirm a downgrade to 2.4.1.177 fixed it but I was not happy to go that further back and I had only that option, other firmwares up to latest being buggy for the dashboards.
As a quick fix, I remade from scratch the easiest ones, but planned to rebuild the heavier ones this weekend. And well, it took me a few minutes to complete, as I found a quick way to do it !

First, go in Apps > Hubitat dashboards and create a new dashboard, and add all devices you will use on it. Don't set locks on it yet if your old dashboard had them. Then, open both old and new dashboards in new tabs, click on the gear icon in the top right corner and go in the Advanced menu. There, you just copy/paste the JSON datas and CSS from your old dashboard to the new and save at the bottom. You can fine-tune with the standard option if some settings aren't ported (e.g. rows, lines and font size), check everything is saved, try the buttons and voilà ! It should work now, and look like 1:1 the old dashboard. Now you can go re-lock settings in the Hubitat dashboard app.

I thought it would take me the afternoon to remake them, in roughly 10mns it was done :slight_smile:

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