Where? I see a lot of people saying the Z-Wave on the C-8 works better than any other prior hubs, myself included.
A warranty claim will go directly to @bobbyD AND get a more prioritized response than on the forums. Since it sounds like you mostly know what you are doing and you are able to include the same devices on other hubs without issues I assume you have a hardware issue. The only other thing I could think of is if you have the Z-Wave radio disabled on the C-8, and somehow have not noticed this on the details page?
You could also check the Logs > Location Events and Hub Events tabs to see if there are any Z-Wave Crashed log messages. If it is crashing constantly, another sign of hardware issues when you have no devices included yet.
Sorry for double post...
Forgot about ONE thing that effects ONLY the C-8.
How is the hub powered? If its PoE (with splitter), switch to a regular supply block.
Known issue with the C-8 and typically only with Unifi PoE switches. Impact is most noticeable on the Z-Wave radio. People have reported other issues as well.
No one knows why, guessing it is some sort of interference on the power line, or possibly underpowering the hub. Usually works fine with other PoE sources.
You can use ANY 1a power block, like an old phone charger.
Only have a few dimmers and switches up so far, and a temp/humidity sensor. I was a big fan of the GE enbrighten Zigbee switches but they are costly, so now I use them strategically to build my zigbee mesh
I like them as well, I had a few die on me older Zwave ones. I am really curious about the 800 LR stuff although not officially supported by hubitat so far so good...but its only been a day lol
Same...IIRC all of them were replaced by GE under their extended warrranty, so I came out OK w/the few that failed. One of our members (@JasonJoel) has been waiting (somewhat unpatiently ) for HE to add LR support. He's been playing in advance w/LR with other gear.
Not LR, but I buried an Ecolink contact sensor in the plastic gate control box way out by the driveway entrance and it's been working great with the C-8, knock on wood. Definitely more Z-Wave range than the C-7. It surpasses Zigbee in range as well, (I tried that out there as well).