Migrated from my C-7 to C-8, and my Zen16 wasn't talking. Was trying to do a replace and that didn't work either.
Giving up, removed (got it to exclude) but trying to re-include and it won't include. Anyone else have one of these that's working with a C-8? Going to let Mesh stabilize overnight and see if it'll include tomorrow.
Probably should have just done that before resetting / excluding it.
All the routes get dropped at migration so it can rebuilt with the new hub.
Most likely it is having a hard time finding a route to the hub at the moment.
most stuff has come back, a few things haven't yet, so I'm gonna check stuff tomorrow and make sure batteries haven't died. inclusion still isn't working after factory reset, so yeah, just gonna let things sit.
Thanks all! will post back if I still can't get it to work (or if it does finally include)
Interesting side note, includes go for 100 seconds, but the actual include part seems to time out after 50 or so, with a message in logs:
I had a number of devices that took quite a while to stabilize and I'm still (3 weeks in) having issue with a couple of them, most notably ring gen 2 keypads, zooz motion sensors, and a zen17. I've tackled most of the others (I tossed the motion sensors - never liked those anyway) but because the zen17 is down in the basement I haven't messed with it yet. Curious to hear how you make out. I may go exclude and re-include mine today.
Do the factory reset procedure on the device in case the exclude is not resetting it.
Also, I would power down the hub, pull power for 30 seconds and reboot. Let it settle for a couple of minutes then try pairing it again after the fresh boot. Zwave radio might be all jammed up.
That’s very similar to the experience I had with a number of devices. One thing that helped me was to shut the hub down and remove power for a minute then fire things back up. Just had that issue with an Aeotec trisensor.
What I don’t know is whether there is something in my mesh that is overwhelming the radio but yet was not causing issues on the C7 or if this is something else.
Did you have any luck with your zen16? I finally got some time to mess with my zen17. Got it to exclude after a few tries but never did get an inclusion. Tried a factory reset, tried inclusion multiple times. Finally gave up on the C8, fired up the zwave radio on a C7, boom, included right away, no issues, working great.