It is one of the devices that now works as expected with C-8 and the inbuilt Generic Zigbee Multi Endpoint Switch diver, but will not work with the old C-7 hub, because it requires Zigbee 3.0 hub.
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Correction: yes, it works fine on the C-8. I 'Rebuild Network' (hadn't done that before) and after removing, repairing and initializing I can now switch all 5 different outlets
interesting. I am on the c-8. but might relate to the updates we discussed in the other thread.
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Sadly, I can add the new Sonoff temperature and humidity sensor w/ LCD display to the group of devices which work only with the new C-8 Zigbee 3.0 hub.
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Hi @mike.maxwell . I have a Tuya Valve Controller (Model TS0001). I was able to get it to pair on the .125 platform release with my c-8, however, it falls into the second group of Zigbee devices @kkossev pointed out in this thread that do not stay connected to HE because the network ID keeps changing. I'm in the US and willing to ship the device to anyone who wants to take a look.
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Out of interest, how did you pair this with the C-8? I had the exact same problem you originally described, namely the same UK strip plug, with the same manufacturer and the same application data in the device details, not working on the C-7 hub.
It's very useful to me to have a strip plug with individually controllable sockets, so I bought a C-8 hub specifically to try to get this working, but I can't even pair the plug now.
I migrated my C-7 to C-8 using the cloud migration tool, which appears to have worked very well. However, the switch still didn't work in the C-8 straight away, so I removed it with a view to pairing it again.
I am now totally unable to add it as a new device and no amount of switching it off for a while/holding down the switch for 5+ seconds is resolving the issue. There doesn't appear to be a way of factory resetting it as far as I can tell?
I see you're saying it now doesn't work again as of 2.3.5.124, but surely I should be able to add the device at the very least? I'm on 2.3.5.125.
I had trouble pairing my Tuya Valve controller on the C-8. What worked for me was to do some resets and rebooting of the Zigbee network. Here is what worked for me (thanks to @Ken_Fraleigh) . It now pairs but on/off still does not work due to the issue I described above.
I removed one of my valves from my C-8 and it also got stuck on the never-ending loop of initializing, telling me to name the device, but the device would go back into pairing mode every time I pushed the devices on/off button. I did get it to rejoin by removing it again, rebuilding the zigbee network, rejoining it and naming it, etc (still didn't work), then I rebooted the zigbee radio, reset (not removed) the device, put the hub back into zigbee pairing mode, and boom it joined properly.
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I paired the strip on the first day I got my C-8, it was a week later after the official announcement. I also paired successfully the other problematic TS011F plug (yes, I have an UK socket used with an adapter). And I got very excited then⌠but a few weeks later the consecutive updates related to other Zigbee devices not pairing to the new C-8 (probably with the Hue motion sensor issues fix attempts) broke the successful pairing again.
Do you happen to still have the instructions that came with it? I can't figure out how to factory reset the plug. The whole thing is now largely useless, the Zigbee can't be used at all so it's just a ÂŁ35 dumb strip plug.
Failing that, does anyone know the website of the manufacturer? Seemingly there is no reference to "Xenon" anywhere outside of Amazon, so I'm pretty stumped.
Try holding on on/off button for more than 30 seconds. Then disconnect the extension plug from the mains for a minute or two.
Xenon is abviously not a manufacturer, but a reseller of Tuya-based products made by different manufacturers in China.
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Hmm. Thats interesting.
Mine doesn't work at all.
C-8
TZ3000_cfnprab5
Mine doesnât work at the moment also.
It worked for a short period with the first platform versions when C-8 was released, now is broken again.
It's a boomer really.
The trouble is they are very popular and inexpensive compared to other makes.
I paid ÂŁ35 in the UK and I believe that's the only one available on the market right now at this kind of price anyway.
Is the same with other Tuya stuff.
TRV for example ÂŁ25 compared to Z-wave for ÂŁ80.
What gets me the most is that this Strip works perfectly ok on the old CC2531 dongle. Unfortunately for me, I don't know how to integrate zigbee2mqtt on Hubitat.
Any news for this problem? We have already spent months in several chats discussing this problem, that the power strip Xeon SM-SO306 works perfect when it is in pairing time, and then stops working.
As @kkossev mentioned in another opportunity, some solution must come from the Hubitat team, and I really don't consider changing my C7 to a C8 because of one device, besides seeing some comments above that it is not the solution in many cases.
Please, we really need help from Hubitat team on this solution.
Thanks.
Without the device in hand theres littke i can do, particulary given the manufacturer. Ive already had one popular manufacturer in north america tell us their devices will not join a zigbee 3 network.
However we are testing an update that seems to resolve that issue, it may fix this one as well as the problem description seems similar.
If it doesnt you will need to put it back on your c7.
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I would send it without problem, but I live in Panama and it is complicated to send. I will have to wait for your other ways. Thank you.
Hi, I have this issue as well - same strip SM-SO306 - I have been able to pair them but that is it - they do not respond after that. In fact at this point I seem to be having trouble pairing - the hub finds the device but it times out initializing. I am happy to test any new driver or update if that is helpful.
UseeLink (another zigbee power strip based in tuya) has the same problem. HE c8 see it but is not able to pair. The problem is that is not many devices available... everything is the same with just different brand
Sending such devices to Hubitat engineers will surely help them to find a solution.
These work with all other Zigbee hubs (including SmartThings), but Hubitat.
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is anyway we can know where to send it?
