Aeotec Dual Nano Switch in detached garage not responding

Both manual and digitally work sometimes, but if it does work it always takes a few minutes to show in the Dual Nano switch Devices and my Dashboard. Also, if it eventually "connects" then I often can turn the switch on/off quickly, with good response times.

Hi @olliesshop. Where did you put the repeaters? Near the hub or in the garage?

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does it start to work and then work for a while?
i have one zigbee device and one zwave device and its like they or the hub radios go to sleep or low power mode.

is there such a thing of low power/sleap for the radios? ZB and ZW?

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The repeaters are in the garage, next to the switch. This is not an ideal location, since it's supposed to be between the hub and the switch, although there's only grass between the office hub and the garage. I was hoping the repeater would have better reception than the Dual Nano switch and then would relay the signal to the switch ... but that doesn't appear to true.

I believe so, since once it finally starts responding, it normally will turn the switch on/off quickly. I do this a few times for testing, then the next time I try it again it won't respond.

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same for me!
@bobbyD , does the hub have a sleep/low power mode, ive seen a few posts recently regarding on/off events (like this) not getting repoted back to the hub, repeater are advised but like @olliesshop mine are either responsie then for some reas unresponsive

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Try putting one of the extenders within a 5 feet of the hub and one within 5 feet of the switch. Then do a z/wave repair. Wait 24 hrs and see if that cures it

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why 24H afer a repair?

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just tryed 3 switch now, all working fine all day, now for no reason (?) two dimmers unresposive
image

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That's exactly what happens to me too, they get grayed out and go into "perma-hold". Also, even after I refresh my dashboard, it still doesn't show correctly. The dashboard will say they're on when they're actually off, and vise versa.

There's really no place to put an extender anywhere between the hub and the switch, not even a foot closer. Although, I could try putting them next to the hub and the switch, if you think that would help. Also, I've done a few Z-Wave repairs with no effect.

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Well this is interesting ... I just attempted to turn the switches on/off and they worked this time, with about a 5 second delay. I'll have to do more testing to see if it stays that way, although, I have no expectation it will continue to work properly. Could it be that the Range Extender 7 actually helped? BTW, the Range Extender is actually about 10 feet farther away than the switch, which seems counter intuitive.

Never mind ... it won't work again.

just tested again and its responding to digital commands

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Interesting. Do you think it will continue to be temperamental and quit working again

3 days experance is saying full function is intermitant, ironacly for my devices, power and dimmer level reports are getting processed, just not on / off

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was working then, stopped working, can see power reports so light is on but the on report hasnt been sent
image

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Mine is similar, but now it's "usually" just a major time lag between when I flip the digital switch, to when is updates my Dashboard. It seems like they're often out of sync.

Here's the events for Garage switch 1. For now it's somewhat responsive.

It also occurred to me that the Hub and it's Z-Wave USB stick might be pointing the wrong direction. So I flipped it 180° to see if it would help. Do you know if the Hub and Stick directional?

I've also been looking at HubConnect, which will likely help, but it seems like it's overkill. Would that help you out?

i have it with zigbee and z-wave, ive turned off hub connect and still doing it.

in the z-wave i and getting some strange readings when clicking save and congfigure on the device
dev:672020-01-14 07:56:15.416 pm warnThere are 10 pending changes, please click the Save button again.

dev:672020-01-14 07:56:05.342 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:56:04.467 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:56:03.802 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:56:03.320 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:56:02.792 pm debugStart Level When Dimming(#67) = 1

dev:672020-01-14 07:56:02.293 pm debugDimming Time When Key Pressed(#66) = 1

dev:672020-01-14 07:56:01.822 pm debugDimming Time(#65) = 1

dev:672020-01-14 07:56:01.270 pm debugMaximum Brightness(#61) = 99

dev:672020-01-14 07:56:00.765 pm debugMinimum Brightness(#60) = 1

dev:672020-01-14 07:56:00.242 pm debugPower Reporting Interval(#42) = 28800

dev:672020-01-14 07:55:59.790 pm debugPower Reporting Threshold(#40) = 10

dev:672020-01-14 07:55:59.274 pm debugPower Recovery(#30) = 0

dev:672020-01-14 07:55:58.744 pm debugDouble Click Function(#21) = 0

dev:672020-01-14 07:55:58.210 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:57.701 pm debugAuto On Interval(#12) = 0

dev:672020-01-14 07:55:57.247 pm debugAuto Off Interval(#11) = 0

dev:672020-01-14 07:55:56.691 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:56.187 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:55.710 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:55.178 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:54.145 pm debugCHANGING Switch Multilevel Reports(#249) from null to 1

dev:672020-01-14 07:55:54.134 pm debugCHANGING Temperature Reporting Threshold(#120) from null to 5

dev:672020-01-14 07:55:54.124 pm debugCHANGING Temperature Offset(#110) from null to 32536

dev:672020-01-14 07:55:54.121 pm debugCHANGING Input 3 Notification Type(#101) from null to 1

dev:672020-01-14 07:55:54.106 pm debugCHANGING Input 2 Notification Type(#100) from null to 1

dev:672020-01-14 07:55:54.097 pm debugCHANGING Start Level When Dimming(#67) from 1 to 1

dev:672020-01-14 07:55:54.088 pm debugCHANGING Dimming Time When Key Pressed(#66) from 1 to 1

dev:672020-01-14 07:55:54.074 pm debugCHANGING Dimming Time(#65) from 1 to 100

dev:672020-01-14 07:55:54.066 pm debugCHANGING Maximum Brightness(#61) from 99 to 99

dev:672020-01-14 07:55:54.056 pm debugCHANGING Minimum Brightness(#60) from 1 to 1

dev:672020-01-14 07:55:54.047 pm debugCHANGING Power Reporting Interval(#42) from 28800 to 28800

dev:672020-01-14 07:55:54.038 pm debugCHANGING Power Reporting Threshold(#40) from 10 to 10

dev:672020-01-14 07:55:54.029 pm debugCHANGING Power Recovery(#30) from 0 to 0

dev:672020-01-14 07:55:54.020 pm debugCHANGING Double Click Function(#21) from 0 to 0

dev:672020-01-14 07:55:54.011 pm debugCHANGING Dimming Control(#20) from null to 0

dev:672020-01-14 07:55:54.002 pm debugCHANGING Auto On Interval(#12) from 0 to 0

dev:672020-01-14 07:55:53.992 pm debugCHANGING Auto Off Interval(#11) from 0 to 0

dev:672020-01-14 07:55:53.983 pm debugCHANGING Input 3 Contact Type(#4) from null to 0

dev:672020-01-14 07:55:53.974 pm debugCHANGING Input 2 Contact Type(#3) from null to 0

dev:672020-01-14 07:55:53.965 pm debugCHANGING Input 2 Switch Type(#2) from null to 1

dev:672020-01-14 07:55:53.955 pm debugCHANGING Input 1 Switch Type(#1) from 1 to 1

dev:672020-01-14 07:55:53.593 pm warnconfigure...

dev:672020-01-14 07:55:46.212 pm warnThere are 10 pending changes, please click the Save button again.

dev:672020-01-14 07:55:36.127 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:35.157 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:35.061 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:35.039 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:34.577 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:34.258 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:34.202 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:34.017 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:33.561 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:33.505 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:33.330 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:33.028 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:32.912 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:32.114 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:32.000 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:31.678 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:31.538 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:31.268 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:31.168 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:31.145 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:30.794 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:30.723 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:30.654 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:30.286 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:30.170 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:30.143 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:29.860 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:29.744 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:55:28.857 pm debugCHANGING Switch Multilevel Reports(#249) from null to 1

dev:672020-01-14 07:55:28.849 pm debugCHANGING Temperature Reporting Threshold(#120) from null to 5

dev:672020-01-14 07:55:28.840 pm debugCHANGING Temperature Offset(#110) from null to 32536

dev:672020-01-14 07:55:28.832 pm debugCHANGING Input 3 Notification Type(#101) from null to 1

dev:672020-01-14 07:55:28.824 pm debugCHANGING Input 2 Notification Type(#100) from null to 1

dev:672020-01-14 07:55:28.815 pm debugCHANGING Dimming Time(#65) from 1 to 100

dev:672020-01-14 07:55:28.805 pm debugCHANGING Dimming Control(#20) from null to 0

dev:672020-01-14 07:55:28.795 pm debugCHANGING Input 3 Contact Type(#4) from null to 0

dev:672020-01-14 07:55:28.787 pm debugCHANGING Input 2 Contact Type(#3) from null to 0

dev:672020-01-14 07:55:28.779 pm debugCHANGING Input 2 Switch Type(#2) from null to 1

dev:672020-01-14 07:55:28.652 pm warndescription logging is: true

dev:672020-01-14 07:55:28.649 pm warndebug logging is: true

dev:672020-01-14 07:55:28.647 pm infoupdated...

dev:672020-01-14 07:55:05.212 pm warnThere are 10 pending changes, please click the Save button again.

dev:672020-01-14 07:54:55.154 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:55.009 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:54.180 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:54.069 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:54.046 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:53.459 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:52.950 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:52.421 pm debugDimming Time(#65) = 1

dev:672020-01-14 07:54:51.929 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:51.508 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:50.975 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:50.489 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:54:49.854 pm debugCHANGING Switch Multilevel Reports(#249) from null to 1

dev:672020-01-14 07:54:49.845 pm debugCHANGING Temperature Reporting Threshold(#120) from null to 5

dev:672020-01-14 07:54:49.836 pm debugCHANGING Temperature Offset(#110) from null to 32536

dev:672020-01-14 07:54:49.826 pm debugCHANGING Input 3 Notification Type(#101) from null to 1

dev:672020-01-14 07:54:49.799 pm debugCHANGING Input 2 Notification Type(#100) from null to 1

dev:672020-01-14 07:54:49.789 pm debugCHANGING Dimming Time(#65) from 1 to 100

dev:672020-01-14 07:54:49.780 pm debugCHANGING Dimming Control(#20) from null to 0

dev:672020-01-14 07:54:49.770 pm debugCHANGING Input 3 Contact Type(#4) from null to 0

dev:672020-01-14 07:54:49.761 pm debugCHANGING Input 2 Contact Type(#3) from null to 0

dev:672020-01-14 07:54:49.752 pm debugCHANGING Input 2 Switch Type(#2) from null to 1

dev:672020-01-14 07:54:49.562 pm warndescription logging is: true

dev:672020-01-14 07:54:49.559 pm warndebug logging is: true

dev:672020-01-14 07:54:49.557 pm infoupdated...

dev:672020-01-14 07:54:01.499 pm warnThere are 10 pending changes, please click the Save button again.

dev:672020-01-14 07:53:51.442 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:50.974 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:50.555 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:49.986 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:49.376 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:48.900 pm debugDimming Time(#65) = 1

dev:672020-01-14 07:53:48.467 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:47.998 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:47.476 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:47.083 pm debugInput 1 Switch Type(#1) = 1

dev:672020-01-14 07:53:46.311 pm debugCHANGING Switch Multilevel Reports(#249) from null to 1

dev:672020-01-14 07:53:46.299 pm debugCHANGING Temperature Reporting Threshold(#120) from null to 5

dev:672020-01-14 07:53:46.288 pm debugCHANGING Temperature Offset(#110) from null to 32536

dev:672020-01-14 07:53:46.276 pm debugCHANGING Input 3 Notification Type(#101) from null to 1

dev:672020-01-14 07:53:46.264 pm debugCHANGING Input 2 Notification Type(#100) from null to 1

dev:672020-01-14 07:53:46.249 pm debugCHANGING Dimming Time(#65) from 1 to 100

dev:672020-01-14 07:53:46.235 pm debugCHANGING Dimming Control(#20) from null to 0

dev:672020-01-14 07:53:46.222 pm debugCHANGING Input 3 Contact Type(#4) from null to 0

dev:672020-01-14 07:53:46.209 pm debugCHANGING Input 2 Contact Type(#3) from null to 0

dev:672020-01-14 07:53:46.069 pm debugCHANGING Input 2 Switch Type(#2) from null to 1

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