Yesterday I removed and re-added my front door lock (Kwikset Convert) because the battery percentage wasn't working correctly. I did the 'swap device apps' on it to move the old apps to a virtual device, then move them back once re-adding the Lock. That appeared to resolve the battery issue.
Today I logged in and noticed that there were no devices listed under the Zwave Settings page. No warnings in the notification bar about zwave being offline, only error was cloud backup failed.
I reboot the hub and stuff appears to come back up, but I'm not at home to verify. I go ahead and install the latest update (I'm 1 rev back). Reboots, I check remotely, stuff looks ok. I come home and z-wave devices don't work. They show, but don't work.
I restore a cloud backup from before the Front Door adjustment, but don't overwrite zwave radio data. It restores, zwave devices don't work. Again, they show, but not working (I didn't extensively do a bunch of trouble shooting like did only battery devices not work vs. mains powered devices - I just wanted to get back to normal).
I go back to cloud restore and this time include the zwave radio data. The restore goes for awhile then shows "restore failed, please contact support". It reboots, and zwave stuff appears to work. The front door didn't work, so I tried the "replace" option, but I've never used that and it ended up removing the device.
Restored again and included zwave data. Same "restore failed". Stuff still worked minus front door lock, so I did the same thing as the other day (swap device apps) to move it to a virtual, then removed the device. I got it added back, swapped, then removed the ghost (old front door lock device).
I think things are back, but why did zwave just die? Why nothing in the logs, no hub events, just died. Why did the restore "fail" but didn't appear to completely fail. Is that bad? Do I need to try again? What say you @bobbyD @gopher.ny?
