Zooz ZSE70 & Smartstart & Smartstart Manager - Add as LR

C8Pro/Latest OS/Not on JS

SmartStart Manager - I've used this to add several device successfully. This is all I ever get with this device. It's almost like the device stops trying before the process is finished.


I've excluded it every try.

I've really not used the Hubitat App to add devices...but tried that too.

Weirdly I can't even hit the "save" button on the bottom of that screen on my iphone.

I've looked around a bit but didn't find anything useful. Have done the HPM update. Nothing helps...

This appears to be the SS bootstrapping issue described in this thread - it may be worth a read...

Corrected thread link:

Ugh, I just realized that thread is tagged as Beta -- moderators, any thoughts on possibly freeing up that Bootstrapping thread now? We're well clear of that particular beta...

Another ugh... now just realized that thread was spilt off into a non-Beta version... Editing my post here accordingly now... Moderators, my apologies for the false alarm.

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I was just going to post that other thread you found.

I skimmed through it, and it is relatively confusing.
TLDR: Typically you have to reset the z-wave radio and rebuild everything to fix the constant bootstrapping error when pairing LR devices.

However, someone just recently has found a trick that is working for them, may work for
others.

After Step 5 exclude, since you already have it sitting in SmartStart in LR mode the device will immediately try to pair as LR. It will either get the bootstrapping error still, or maybe it will work...?

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Ah, yep, I forgot about that newly discovered trick there... Man, I'm really losin' it this week here, and it's only Tuesday!

@ts1234, I think the steps Jeff linked there are worth a shot - you don't have much to lose!

Fingers crossed... - To add some context, I was doing this under ZWaveJS running SiLabs Zwave Radio FW ver 7.18. - I have no idea if that matters or not, or if there is a specific combination of versions that need to be inplace for this to work.. But I can believe ZIP versus JS could make a difference.

The reason any of this works is both unclear and surprising to me.

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Thanks.

I converted to JS a little while back. I can't remember what all changed/failed, but I do remember that my Schlage locks could no longer distinguish between being "thumb" locked and keypad locked which broke a few rules. Weirdly, the text returned was different.

Thanks everybody! I ended up adding it to the mesh...but sounds like that may be a good thing...will try the conversion method soon!

Nice! Unless you have a very specific reason to have it on LR, I'd strongly consider just leaving it mesh... At least until more gels with HE's JS evolution.

Among other things, it's not currently possible to do a device-level firmware update on LR devices under JS (although Bryan is now looking into that :crossed_fingers:)

Thx!

I do for some other devices...but not for this one.

I would like to think the future is LR. It'd be nice not to have have to convert everything when that time comes.

On the other hand...most of my network will always be mesh until they die and get replaced.

In some good news, the LR/JS Firmware Updater issue has been fixed (as of yesterday) in the latest Hubitat beta release, so improvements are in motion.

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I do still have one remaining thing I am curious about...

Why can't I hit "save" in the Hubitat app on my iPhone for adding an LR device? Is this feature actually non-functional?

You should be able to add an LR device to SmartStart in the 2.0 mobile app using the QR code, or I think optionally by manually typing in the entire DSK. Highly recommended to use the QR code to add it in, which also sets a bunch of defaults from the QR code. Then use my SmartStart manager app just to manage the list.

For your Save issue, you would need to provide more detailed steps on what you are trying to do exactly, or a screenshot (or both would be best).

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So the scan was my fault. Sigh...it was for the device but not the QR code to add.

The Smartstart APP issue is repeatable. iPhone 16 Pro latest OS and App. It's actually really hard just to select LR as well....but save is impossible.

I tried changing font sizes on the phone etc...nothing helped. Obviously, I made up the DSK...but a real one changes nothing.

That part of the screen seems to be reserved for the phone. Just need to move that button.

I can replicate that on my iPhone 13 mini too (using latest prod-release iOS HE app).

@moncho1138 -- FYI, please see post above this one about an app UI glitch (not sure if it's also an issue on Android). Many thanks!!

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