Zooz Zen25 Dual Outlet problem. Please help if you have ideas

[neonturbo]

The Zen25 has issues. See below.

[INCIDENT] ZOOZ Double Plug (MODEL ZEN25)

Our engineers have identified critical issues with ZOOZ Double Plug (MODEL ZEN25) and have been working with Zooz engineers to resolve these problems. If you have this model and experience Z-Wave network issues, please follow below troubleshooting steps as provided by Zooz engineers: Be sure to run the latest Hubitat Elevation version Ensure that plug is included without security encryption, if it is exclude/re-include If that doesn't help, update the plug to 2.0 (if it's not already on that …