"Zigbee Radio Corrupted"

[dbowles1975]

This is a spinoff of this thread:

Severe Hub CPU Load Detected - Zigbee Radio Offline

Occasionally, all of my Zigbee devices quit working and system events shows the Zigbee radio as offline. Sometimes there's a "severe hub CPU load detected" error to go along with this and sometime there's not. Sometimes the Zigbee radio just goes off and on several times in a row. The logs usually don't show anything odd when this happens. As far as I know this started fairly recently. Nothing has been added or removed aside from updates to existing apps or drivers. I spoke to support and they …

I thought I had solved this by changing the driver on a handful of Zigbee plugs but the issue has come up once again. Hubitat support is telling me that the Zigbee radio is corrupted and I will have to replace the hub. My concern is that I replace the hub and the issue persists. I really don't want to have to migrate everything over only to have the same issue with a new hub.

Has anyone swapped their hub for this reason and seen the issue resolved?

[chillibenny]

I had a similar fault and was able to fix with a backup, soft reset and a restore

[dbowles1975]

I hadn't tried that and it wasn't suggested by support. I'll give it a shot.

[Slate]

If you do have to replace it and it isn't warranty or Hub Protected, you could always run 2 hubs, the new one with ZigBee and using Hub Mesh to point the ZigBee devices to the original hub, and leaving everything else on the original hub.

[aaiyar]

@chillibenny

to fix with a backup, soft reset and a restore

It’s likely the issue your hub had was different. A soft reset will not fix a corrupt zwave or zigbee radio database.

[dbowles1975]

I considered that, but it's under warranty. I'm still considering just purchasing a second hub to use exclusively for Zigbee instead of dealing with the hassle of moving everything to a new hub.