Zigbee Offline

Hey guys, long story short read this first:

Now I just now noticed the Zigbee network is offline as i try to pair my first zigbee device that i used years ago.

I'm on software versions:

Platform version:2.3.4.120
Hardware version:Rev C-7
Diagnostics tool version:1.0.97

Anything I can do to get my zigbee network up?

@support_team

Please send me a private message along with your hub's MAC address so we can look into what might have gone wrong.

1 Like

Sent, thx !

Bobby helped me resolve it, resolution was to downgrade to older firmware and then re-upgrade to latest.

Thanks again for the help Bobby !

3 Likes

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.