Zigbee Network Keeps going down

No, but great catch. I'm wondering if the device is (possibly) sending the same message multiple times which could be causing a network flood.

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Update, I've been up 24+ hours, but my repeater in/out are still sucky.

My understanding is that this means that the repeaters are having trouble communicating with the hub. I'm going to move the hub this weekend.

Does anyone have any general guidance? Like...

  • More than X feet from a router?
  • More than Y feet from any WiFi devices?
  • More than Z feet from EMF "noisy" appliances like refrigerators, fans, toasters...?
  • More than AA feet from repeaters?

Is your hub central in the house? Are you running a c7 or c8? (sorry if I missed that somewhere). If it is inconvenient to move the hub just throw some repeaters nearby (I like the sengled outlets (oval not square).

I’m thinking of moving my 1 Tuya mmwave sensor back to my Tuya hub and bringing it back to HE via Home Assistant. On a slow day, my 1 mmwave sensor produces around 18,000 events (750/hour). I can’t imagine having a bunch of them on the hub. I’m also thinking that this is why the FP2 sensor is WiFi.
FYI: Your not seeing all of the Zigbee traffic produced by this device because the continuous distance reports are hidden by the driver if I’m remembering correctly. @kkossev will correct me if I’m wrong :wink:.

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No really. Middle front/back, Side Right/Left, 3rd floor of 4 (counting basement and attic.

I'm thinking of taking a long cat5 cable and dragging it around to see what improvements that I might get and then hard wire to that spot.

Any thoughts on re-establishing the network once I move it? Or should I just unplug it and plug back in and let the devices find it?

C7 -- Just bought it in January and didn't really start migrating my Smartthings over until last month.

So central of the house is best. If you do that, run a repair only once and let things settle for a day or 2

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rebuild?

Rebuild what?

zigbee=rebuild network, no?
z-wave=repair

either is the same for their respective sets

repair/rebuild? How do I do that? Is it the "reset" option shown below?

image

BTW: I've been up nearly three days so far. But the incost for those repeaters is still high.

NO. You don't want to mess with that.
You want to rebuild the zigbee network.
It's relatively consequence free, as compared to reset, lol.
image

I'm not seeing that. Can you tell me the path?

I forget, what hub do you have?

On Settings/Zigbee Details for my C8.

C7

I just see this when I click zigbee details...

Nothing below the list of devices.

The rebuild and reboot zigbee features are only available on C8

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That's right, but I've found a bug, fixed in the latest update:

@junk2 I don't know if this has any effect on your hub performance, but in all cases my advise is to update the driver.

These are my stats (C-7 hub), I've never had performance issues in the last year :

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Thank you so much!

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General Update....

Yesterday, I updated my hub. I also moved it to the first floor, So, it was middle (attic to basement) middle (front to back) but now rightish in the house (previously leftish).

I woke up this morning and the outcost of the repeaters looked about the same, mostly 5-7 with a couple of zeros.

This morning I moved it out of that room where it was near the door and down the hall and look at this!

The higher out costs are further away from the hub.

I'm not sure is this location change has or will change the zigbee up time, but I imagine that a healthier mesh is generally a good thing.

Note: in both previous locations, the hub was in the same room as my netgear nighthawk. First location within a few feet. Second location across the room (about 8 feet). Now in a hall with no router. I'm wondering if there was some interference even though it was wifi channel 1.

Zigbee has been up for 3 days now.

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Well, I think that I have it figured out!

I have been moving the hub around to find the best placement. Like most people, I don't have Ethernet in every room of my house. I have it in the office (where the router is). I have it in other rooms using a MoCA network (ethernet over coaxial cable) and in the rooms where my Netgear NightHawk satellites are located.

I found an ok place for the hub, but I needed to get the ethernet there. I moved my Netgear NightHawk nearby to supply the ethernet for the hub and...

Last night the hub went down. I don't know the exact distance that it is "safe", but i am fairly certain that proximity to the Netgear router or satellite caused by zigbee to go down. I wonder if others with the same issue have this particular router or if the issue is caused by any WiFi router.

The question for our Hubitat overlords is why? I have my Smartthings an Hue Hubs in the same shelf as my router. Why don't they shut off their zigbee transceiver? It is one thing to have interference and poor communications, but the radio should nit be shutting down.

Huh, you may be on to something with this... I've always had my HE, Hue, and router all in a pretty straight line near each other... HE < ~2' > router < ~2' > Hue

This was never a problem with my C7, but one of the big things that finally helped with my C8's zigbee issues was changing to ch 25 (lower power) and radio power 4.

Perhaps having a router and/or Hue bridge nearby (even with good channel deconfliction) somehow otherwise messes with the C8's zigbee?

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