It’s kind of sounding like this thing is touch link only, similar to the Lutron connected bulb remote. However, couple of things easy to try still. I’ve seen a lot of hail Mary’s here that actually turned results.
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Try pairing the remote a second time to Hubitat. Don’t delete the device, just pair it again, and see if that gives you different results.
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Try using this method for those of you that have a Hue bridge. I know, it’s not a Remote that’s talking to the hub, but it at least allows you to control a bulb with a Hue bridge (and Hubitat by way of the integration), and via the remote, without one or the other stealing the pairing.
I still have 6 Lutron connected bulb remotes “authorized” on my hue bridge that I use this way. It’s actually kind of nice. I can’t do the fancy stuff like I can do with the pico, but unlike a pico that won’t work if the hub has a problem, these always work. Keeps the WAF pretty high.
