After following the tutorials for cloud back-up for migrating from C7 to C8 all seemed fine. The C8 hub came up with all my devices. However none of my Z-wave devices (dimmers, switches, plugs, fans) work at all. When I look at the "Devices" all are present but looking at Z-wave details there is not…

[image] oy1: It's as if the Z-wave radio is not functioning. If you happen to have a ZWave device that isn't pared (spare or old) you can put the Hub into ZWave Exclude and see it it will exclude that spare. Don't do that with ANY Zwave device already supposed to be connected. If you get the…

I have a Z-wave dimmer that is not paired but putting the hub into Z-wave exclude does nothing. When I did the cloud migration I selected both Z-Wave and Zigbee during restore (twice now). While all my devices show up on the device page, none are shown on the Z-wave details page nor do any of them w…

Is it a brandy-new C8? edit: Does it have this? [image]

I've had it about a year but never installed it. Before backing up my C7 I upgraded the firmware. After installing the C8 I upgraded to the latest firmware and did the migration. Everything went smoothly and all the devices were listed after migration. All apps were re-authorized and - in fact - my …

See my comment above. I'm not sure what the effects were, anymore.

Maybe help here? @jtp10181 would know, lol. Paging Jeff... [image] HELP!-Z-Wave Firmware Update erased all of my Z-Wave settings Using C-7 While attempting to update my C7 Z-Wave firmware in as a prerequisite for migrating to a new C8 Pro, all of my Z-Wave settings wer…

[image] oy1: While all my devices show up on the device page, none are shown on the Z-wave details page nor do any of them work with the hub. This is the difference between the Platform DB and the ZWave SOC DB (aka Radio DB) The Device page list is a display of the Platform DB contents. The …

[image] oy1: Before backing up my C7 I upgraded the firmware. But did it have that update box I referenced earlier?

[image] oy1: While all my devices show up on the device page, none are shown on the Z-wave details page nor do any of them work with the hub. Long story short, your zwave radio restore did not work. I would try the cloud migration again. If still blank you could try the full process again inc…

I never saw an update firmware on the Z-Wave Details page.

Z-Wave not working after migrating from C7 to C8

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velvetfoot June 16, 2025, 10:38pm 7

Maybe help here?
@jtp10181 would know, lol. Paging Jeff...