Z-wave device stuck in "not included, pending" state

[hydro311]

There are excellent SmartStart tips in this post from Jeff -- in particular, there are some troubleshooting steps at the end...

[APP] SmartStart Manager for Z-Wave (Long Range support)

Official Hubitat SmartStart Docs: Z-Wave Plus SmartStart devices on the network How to Pair a new LR (or Mesh) Device Be sure device is powered off Scan device into SmartStart via Mobile App Use this app to check settings, confirm desired boot mode (LR/Mesh), and name Open live logs in new tab to watch for pairing info Power up device, it should pair by itself (with selected mode) shortly after it boots up You can confirm LR mode in Z-Wave details or in my app to the right side on the list Ho…