Yale deadbolt lock YDR226. I can get it to exclude from the network but every time I run inclusion the locks says added but the app keeps counting down and freezes the hub and nothing will work that has already been added until I rest it. How do you resolve this
I would use SmartStart to include it first of all.
Also read all this please and provide requested info:
Hardware ver rev c-8
Platform 2.4.0.151
Using the power cord and adapter that came with it
Need the screenshots requested also.
The site won’t let me upload my screenshots. Can I email them to you?
Try it again.
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The last two look like failed pairings from the lock. For some reason lock "ghost" nodes cause a lot of problem for pairing more devices, See this for how to try and remove them: How To Remove Ghosts using hub tools or a UZB Stick
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