Weak Zigbee channel found

Just adding my experience to this thread. Running 2.4.3133 on a C7 hub and migrated to a C8 Pro hub. Immediately after the migration I got the “Weak Zigbee channel found” notification. The C8 and C7 are using the identical Channel 20 and the channel scan results so that CH 20 is by far the strongest signal. This feels like a bug, so I just dismissed the notification and moving on for now. Zigbee network is working perfectly, if it ain’t broke, don’t fix it!

Zigbee channel scan results, Ch 20 is the clear winner in signal strength.

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Just to clarify, the warning is not a bug, but does have somewhat confusing wording...it is not the result of any actual channel strength measurements by the hub. It is intended to get users' attention and encourage them to change to a different Zigbee channel if they are having problems and are on Zigbee channel 20, for the reasons noted by Jeff.

Everyone using Zigbee channel 20 won't have problems, hence the "If you are experiencing issues..." lead-in.

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@danabw I get all of that, but having a title that says “Weak Channel Found” is not a suggestion, “found” is a final determination made by the system. I have found a problem, please address.

They should rename the title to something like “Weak Channel Possible”.

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I think pretty much everyone on here agrees with you, it was brought up before, and has not been changed. So.... :person_shrugging:

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both my c8 pros are on that channel .. no issues.. was also on that channel when i had c7 and c8

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Jeff,
Channel 20 working here.
HOW does one dismiss the alert?
I don’t see a way.

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There is supposed to be a dismiss button right on it, or maybe you have to click the link to show more first? Not totally sure, I have not actually seen it myself. I know at one point a while back the dismiss was broken but I thought they fixed it.

The dismiss would be on the alert in the bell. The one on the settings page my be permanent? That's the fist I have seen the large warning on the settings page.

image

BEFORE


AFTER DISMISSING

Yea... you dismissed the pending platform update alert. My guess is that you, like most of the rest of us that are happily using channel 20, dismissed the Zigbee Channel specific alert many months ago. :wink:

The yellow splash notification on the Zigbee settings page has been there for many months, and is not dismissable.

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Actually I don’t remember ever seeing it :flushed:

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Me neither, and I know I dismissed the weak channel warning on my hub. Or maybe @ogiewon hacked us and dismissed it. :wink:

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I believe it was @ogiewon because I never noticed the notification bell either. He has went full Jedi on us I believe. :rofl:

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